How to book an appointment at the Burbank DMV
The Burbank DMV office is located at 3600 North Olive Avenue, Burbank, CA 91505. You can book an appointment through the California DMV's online system at dmv.ca.gov or by calling 1-800-777-0133. Online booking is faster — you select your service type, preferred date and time, and receive a confirmation number when ready. Phone appointments take longer but work if you cannot access the website.
Appointments at Burbank typically fill 2 to 4 weeks in advance, depending on the service. License renewals and ID replacements book faster than commercial driver license tests or behind-the-wheel exams. If no times appear for your chosen date, check again in a few days — cancellations open slots regularly.
Walk-ins are accepted but waits often exceed two hours. If you do not have an appointment, arrive before 11 a.m. for the shortest lines. The office closes at 5 p.m. Monday through Friday and is closed weekends and state holidays.
Key Takeaways
- Book online at dmv.ca.gov or call 1-800-777-0133; online booking shows available times when ready and is faster than phone.
- Appointments fill 2 to 4 weeks ahead, so book as soon as you know your service date to avoid long waits.
- Bring your confirmation number and all required documents for your specific service — the DMV will not process your transaction without them.
- Walk-ins are accepted but expect waits of two hours or more; arriving before 11 a.m. reduces wait time.
- The Burbank office is open Monday through Friday, 8 a.m. to 5 p.m., and closed weekends and state holidays.
What to bring to your Burbank DMV appointment
The documents you need depend on your service type. For a driver license renewal, bring your current license, proof of residency (utility bill, lease, or bank statement dated within 90 days), and your Social Security number. If you are renewing an ID card instead, bring the same documents plus proof of citizenship or legal presence.
For a first-time license or permit, bring your birth certificate or passport, proof of Social Security number (Social Security card, W-2, or tax return), two proofs of residency, and proof of legal presence. Bring originals or certified copies — photocopies are not accepted for most documents.
If you are replacing a lost or damaged license, bring your Social Security number, proof of residency, and proof of legal presence. You do not need your original license. For a commercial driver license or endorsement, bring your current license, medical certificate (if required), and any other documents specific to the class you are testing for.
Services available by appointment at Burbank
The Burbank DMV handles most common services by appointment. These include driver license renewals, ID card renewals and replacements, address changes, license replacements for lost or damaged cards, and written tests for permits and licenses. You can also schedule behind-the-wheel driving tests, though these often have longer wait times.
Commercial driver license services — written tests, behind-the-wheel exams, and endorsement tests — are available but book further in advance than regular licenses. Hazmat endorsement tests require a federal background check and may require a separate appointment.
Some services cannot be scheduled by appointment and require walk-in service only. These include certain commercial license medical certificate reviews and some administrative transactions. Call 1-800-777-0133 to confirm whether your specific need can be scheduled.
How to reschedule or cancel your appointment
You can reschedule or cancel through the DMV website at dmv.ca.gov using your confirmation number. Log in to "Manage Your Appointment," select your booking, and choose a new date and time or cancel. Changes made online take effect when ready.
If you cannot access the website, call 1-800-777-0133. Have your confirmation number ready. Phone cancellations and rescheduling take 5 to 10 minutes. If you cancel within 24 hours of your appointment, you may be charged a no-show fee on your next booking.
If you miss your appointment without canceling, the DMV may charge a fee or require you to wait longer for your next available slot. If you are running late, call the office directly at 818-238-4400 to let them know — they may hold your time slot for 15 to 30 minutes.
When appointments are not available at Burbank
If the Burbank office has no open appointments for your service type, check nearby DMV locations. The Los Angeles DMV (1650 North Main Street) and the Pasadena DMV (3600 North Olive Avenue) often have different availability. You can book at any California DMV office and complete your transaction there — your appointment is not tied to Burbank specifically.
Another option is to check back in 2 to 3 days. Cancellations happen regularly, and new appointment slots open as people reschedule. Set a reminder to check the website at the same time each day — slots often appear in the morning.
If you need service urgently and cannot find an appointment within your timeline, visit as a walk-in before 11 a.m. Bring all required documents. Wait times are longer, but you will be seen the same day.
Preparing for your appointment day
Arrive 10 to 15 minutes early. Bring your confirmation number, all required documents, and a pen. The DMV office is located at 3600 North Olive Avenue, Burbank, CA 91505. Parking is available in the lot; there is no charge. The office entrance is on the north side of the building.
Check the DMV website the day before your appointment to confirm the office is open — closures for holidays or emergencies are posted there. If weather or an emergency closes the office, your appointment will be rescheduled automatically, and you will receive a notice by email or mail.
If you are taking a written test, bring a valid ID and arrive with time to spare. Tests are administered on-site and results are available when ready. If you are scheduling a behind-the-wheel exam, bring your permit, proof of insurance, and a vehicle that passes safety inspection.
Frequently Asked Questions
Can I book an appointment for someone else?
No. The person whose transaction is being completed must book the appointment themselves or have a parent or legal guardian book it for them. Minors under 18 must have a parent or guardian present at the appointment. If you are booking for a minor, you will need their Social Security number and birth certificate information.
What if I do not have a confirmation number?
Call 1-800-777-0133 and provide your name, date of birth, and driver license number (if you have one). The DMV can look up your appointment and provide the confirmation number. You can also log into dmv.ca.gov with your email address if you booked online.
How long does an appointment usually take?
Most appointments take 15 to 30 minutes for straightforward transactions like renewals or address changes. Written tests take 30 to 45 minutes. Behind-the-wheel exams take 30 minutes. Arrive early because you may wait before your appointment time, even with a reservation.
Can I change my appointment to a different DMV office?
Yes. Cancel your Burbank appointment and book a new one at a different location through dmv.ca.gov. You can also call 1-800-777-0133 and ask the representative to rebook you at another office. There is no fee to change locations.
What happens if I arrive late to my appointment?
If you are more than 15 minutes late, the DMV may cancel your appointment and require you to reschedule or wait as a walk-in. Call 818-238-4400 when ready if you are running behind — they may extend your time slot slightly.