Where to Book Your Aurora DMV Appointment

The Colorado Department of Motor Vehicles runs the appointment system for Aurora through its statewide online portal at dmv.colorado.gov. You cannot book an appointment by phone, mail, or in person — the online system is the only way to reserve a time slot at an Aurora location.

Aurora has two DMV office locations: the main office at 13451 E. 14th Avenue and a satellite office at 2851 S. Chambers Road. Both offices use the same online booking system. When you log in, you will see available time slots for both locations and can choose whichever works for your schedule.

The booking system opens slots roughly 30 days in advance. Slots fill fastest during mid-morning hours on weekdays and can run out several weeks ahead during peak seasons (late summer, early fall, and January). If you do not see availability when you first check, slots are released regularly as cancellations happen, so checking again in a few days often reveals new times.

Key Takeaways

  • Book your Aurora DMV appointment online at dmv.colorado.gov — this is the only booking method available.
  • Aurora has two office locations (14th Avenue and Chambers Road), and you can choose either one when you book.
  • Appointment slots open about 30 days in advance and fill quickly, especially during summer and early fall.
  • Bring your confirmation number, valid ID, and all documents listed in your appointment notice — missing documents will result in a rescheduled visit.
  • Arrive 10 to 15 minutes early; the office does not hold appointments past their scheduled time if you arrive late.

Step-by-Step Booking Process

Start by visiting dmv.colorado.gov and clicking the "Schedule an Appointment" button on the homepage. You will be asked to select the type of transaction you need: license renewal, new license, commercial license, ID card, title and registration, or other services. Choose the category that matches your reason for visiting.

Next, select your preferred location. Choose either the Aurora main office or the Chambers Road satellite office. The system will then show you available dates and times for that location. Dates are listed in calendar format; click on a date to see the time slots available that day.

Once you select a time slot, you will be asked to enter your driver's license number or ID number and your date of birth to verify your identity. The system will then ask for your email address and phone number. You will receive a confirmation email with your appointment number, date, time, and a list of documents you must bring. Save this confirmation — you will need the appointment number when you arrive.

If you need to cancel or reschedule, log back into dmv.colorado.gov with your confirmation number and select the option to modify your appointment. Cancellations made at least 24 hours before your appointment time free up the slot for other people.

Documents and Requirements for Your Aurora Visit

The documents you need depend on your transaction type, and the confirmation email will list exactly what to bring. For a standard license renewal, you typically need your current Colorado driver's license, proof of residency (utility bill, lease, or bank statement dated within 60 days), and your Social Security number or ITIN.

For a new license or license replacement, bring a valid passport or birth certificate, proof of residency, proof of Social Security number (Social Security card, W-2, or 1099), and two documents showing your current name if it differs from your birth certificate. If you are explore for a REAL ID-compliant license, bring the same documents plus proof of your current address.

For title and registration services, bring the vehicle's current registration, proof of insurance, and your ID. If you are registering a vehicle for the first time in Colorado, bring the out-of-state title or manufacturer's certificate of origin, a bill of sale, and proof of inspection (if required for your vehicle type).

The Aurora DMV offices do not accept documents by email or mail before your appointment. Bring originals or certified copies; photocopies are not accepted for most transactions. If you are unsure whether a document meets requirements, call the Colorado DMV customer service line at 303-205-5600 before your appointment.

What to Expect on Appointment Day

Arrive 10 to 15 minutes before your scheduled time. The Aurora offices do not hold appointments past the scheduled time, so arriving late may result in being turned away and having to reschedule. Bring your confirmation number, all required documents, and a valid ID.

When you arrive, check in at the front desk and provide your confirmation number. You will be assigned a number and directed to wait in the lobby until your number is called. Processing times vary depending on the transaction type — a straightforward renewal may take 15 to 20 minutes, while a new license or title transfer can take 45 minutes to an hour.

Once you are called, a DMV representative will review your documents, ask you to verify information, and process your transaction. If any documents are missing or incorrect, the representative will tell you what is needed. You can either provide the correct document if you have it with you, or you will be asked to reschedule your appointment.

After your transaction is complete, you will receive a receipt. For licenses and ID cards, you will receive a temporary paper license valid for 30 days while your permanent card is mailed to your address on file. For title and registration, you will receive your documents and registration stickers on the same day.

Handling Appointment Cancellations and No-Shows

If you cannot make your appointment, cancel it online at least 24 hours before the scheduled time. Canceling early frees up the slot for someone else and prevents you from being marked as a no-show. If you miss an appointment without canceling, you may face a longer wait for your next available slot, as the system may flag your account.

If an emergency prevents you from canceling online, call the Colorado DMV at 303-205-5600 as soon as possible. Explain your situation and ask to reschedule. While calling does not may provide a new appointment when ready, it creates a record that you attempted to notify the office.

If you need to reschedule to a different date or location, log into dmv.colorado.gov with your confirmation number and select "Modify Appointment." You can change the date, time, or location without losing your place in the system. If you are rescheduling due to missing documents, gather them before booking your new appointment to avoid another delay.

Common Issues and How to Resolve Them

No appointments available: If the calendar shows no open slots for several weeks, check back in a few days. Slots are released as cancellations occur. You can also try the other Aurora location — one may have availability sooner than the other. If you have an urgent need (expired license, upcoming trip), call 303-205-5600 to ask about walk-in hours or expedited options.

Forgotten confirmation number: If you lose your confirmation email, log into dmv.colorado.gov and enter your driver's license number and date of birth. The system will display your upcoming appointment and confirmation number. You can also call 303-205-5600 and provide your name and date of birth to retrieve it.

Address or name change: If your address or name has changed since you booked, update it before your appointment by logging into dmv.colorado.gov. You can also update it in person when you arrive, but this may add time to your visit. Bring documents proving the change (marriage certificate, court order, utility bill with new address).

Technical problems with the booking system: If the website is not loading or you cannot complete your booking, try a different browser or device. If the problem persists, call 303-205-5600 during business hours (Monday–Friday, 8 a.m. to 4:30 p.m.) and ask for phone booking information. Phone booking is not the standard method, but staff can help if the online system is down.

Aurora DMV Office Hours and Contact Information

Both Aurora DMV locations are open Monday through Friday, 8 a.m. to 4:30 p.m. They are closed on weekends and Colorado state holidays. The main office at 13451 E. 14th Avenue and the satellite office at 2851 S. Chambers Road keep the same hours.

For questions about your appointment or transaction type, contact the Colorado DMV customer service line at 303-205-5600. This line is available Monday through Friday, 8 a.m. to 4:30 p.m. Have your confirmation number ready if you are calling about an existing appointment. You can also email questions through the contact form on dmv.colorado.gov, though responses typically take 2 to 3 business days.

If you need to reach the Aurora offices directly, the main office number is 720-405-8400 and the Chambers Road office is 720-405-8450. These lines are for general inquiries only; appointment changes must be made online or through the main customer service number.

Frequently Asked Questions

Can I book an appointment for someone else?

No. The person whose license or ID the appointment is for must book it themselves using their own driver's license number or ID number. The system requires identity verification to prevent fraud. If someone else needs to book on your behalf due to disability or language barriers, call 303-205-5600 to ask about accommodations.

What if I do not have a Colorado driver's license yet?

If you are explore for your first Colorado license, you cannot book online. You must visit an Aurora DMV office in person during walk-in hours or call 303-205-5600 to schedule a phone appointment. Bring your out-of-state license, passport, or birth certificate, along with proof of residency and Social Security documentation.

Can I book an appointment for a commercial driver's license?

Yes. When you select your transaction type on dmv.colorado.gov, choose "Commercial Driver License." The system will show available slots for CDL testing and licensing. Note that CDL appointments often have longer wait times than standard license appointments, sometimes 6 to 8 weeks during busy seasons.

What happens if I arrive late to my appointment?

If you arrive after your scheduled time, the Aurora DMV offices do not may provide they will see you. You will likely be asked to reschedule. Aim to arrive 10 to 15 minutes early to allow time for check-in and to account for traffic or parking delays.

Do I need to print my confirmation email?

You do not need to print it, but having it on your phone or a printed copy makes check-in faster. At minimum, have your confirmation number written down or saved. The front desk staff can look up your appointment using your name and confirmation number if you do not have the email.