Book your Aurora DMV appointment online or by phone

The Colorado Department of Motor Vehicles lets you schedule appointments at the Aurora office through their online system or by calling ahead. You do not have to wait in line without an appointment, though walk-ins are accepted if you are willing to wait. The fastest route is the online appointment scheduler on the Colorado DMV website, which shows you available times and lets you pick the one that works for you.

If you prefer to book by phone, call the Aurora DMV office directly at (720) 405-8000. Have your driver's license number or ID number ready when you call, and know what service you need — renewing your license, getting a new one, taking a test, or something else. The staff can tell you what documents to bring and how long the appointment usually takes.

The Aurora DMV location is at 13451 East Quincy Avenue, Aurora, CO 80011. It is open Monday through Friday, though hours vary by day. Check the Colorado DMV website for current hours before you go, because they change seasonally and sometimes close for state holidays.

Key Takeaways

  • Schedule your Aurora appointment online at the Colorado DMV website or call (720) 405-8000 to book by phone.
  • The Aurora office is at 13451 East Quincy Avenue and is open weekdays only, with hours that vary by day.
  • Bring your current ID, proof of residency, and any documents specific to your service (such as your learner's permit for a road test).
  • Walk-ins are accepted but may have longer wait times, especially during busy hours in the morning and early afternoon.
  • Check the Colorado DMV website before your appointment to confirm hours and see if any services are temporarily unavailable.

What documents to bring to your Aurora appointment

The documents you need depend on what you are doing at the DMV. For almost every transaction, bring a current photo ID (such as a passport or out-of-state driver's license) and proof that you live in Colorado. Proof of residency can be a utility bill, lease, mortgage statement, or bank statement with your name and address — it must be dated within the last 60 days.

If you are renewing your driver's license, bring your current license and your Social Security number. If you are taking a written test for a learner's permit, bring your Social Security number and proof of residency. For a road test, bring your learner's permit, proof of insurance, and the vehicle you will be tested in (it must be registered and insected). If you are getting a Real ID, bring your birth certificate or passport, proof of residency, and your Social Security card or a document showing your number.

The Colorado DMV website lists the full document requirements for each service. Check the site before your appointment so you do not have to reschedule if you forget something.

How to find available times at the Aurora office

When you go to the Colorado DMV online scheduler, you will see a list of services on the left side of the screen. Select the service you need — for example, "Driver License Renewal" or "Road Test." The system will then show you available appointment slots at the Aurora location, usually in 30-minute windows across the next few weeks.

Times fill up quickly during the middle of the month and in the morning hours. If you see no openings for several days, try searching for appointments later in the month or in the afternoon. You can also check back the next day — cancellations open up slots regularly.

Once you pick a time, the system will ask for your name, phone number, and email address. You will get a confirmation email with your appointment number and a reminder a few days before. Save this confirmation — you may need the appointment number if you have to reschedule.

What to expect when you arrive for your appointment

Arrive 5 to 10 minutes early so you have time to check in at the front desk. Bring all the documents listed on your confirmation email. When you check in, tell the staff your appointment number and what service you are there for. They will give you a number or direct you to a waiting area.

The wait time after your appointment time depends on how busy the office is that day. Even with an appointment, you may wait 15 to 30 minutes if the office is handling walk-ins or if other appointments are running behind. Bring something to read or do while you wait.

When your number is called, go to the window and have your documents ready. The staff will review them, answer any questions, and process your request. If you are taking a test, they will explain what to expect and answer questions before you begin.

Rescheduling or canceling your Aurora appointment

If you need to change your appointment time, log back into the Colorado DMV online scheduler using your confirmation email and appointment number. You can reschedule to a different time or date without penalty. If you cannot find your confirmation email, call the Aurora office at (720) 405-8000 and they can help you reschedule over the phone.

Cancel your appointment only if you will not be able to make it, so the time slot opens up for someone else. Canceling is free and takes just a few clicks on the website or one phone call.

Walk-in appointments and what to do if you cannot get a scheduled time

The Aurora DMV accepts walk-ins during all open hours, even if the online scheduler shows no available appointments. Walk-ins are served in the order they arrive, after scheduled appointments. During busy times, the wait can be an hour or more, so arriving early in the day or later in the afternoon usually means a shorter wait.

If you have tried the online scheduler multiple times and cannot find an opening, a walk-in may be faster than waiting weeks for an appointment. Check the office hours on the Colorado DMV website, arrive early, and bring all your documents. The staff will tell you how long the wait is when you check in.

If the Aurora office is too busy, you can also look for appointments at other Colorado DMV locations. The online scheduler shows all locations statewide, so you might find an opening sooner at a different office if you are willing to travel.

Frequently Asked Questions

Can I book an appointment for someone else?

No, the person who needs the service must book their own appointment and bring their own ID when they arrive. If someone else books for you, the appointment may be canceled. Parents can help teenagers schedule appointments, but the teenager must be present at the appointment with their own ID.

What if I miss my appointment?

If you miss your appointment without canceling, you lose that time slot. You can reschedule through the online system or call (720) 405-8000 to book a new appointment. There is no fee for missing an appointment, but rescheduling may take longer if the office is busy.

Do I need an appointment to take a road test?

Yes, road tests at the Aurora DMV must be scheduled in advance. You cannot take a road test as a walk-in. Book your test through the online scheduler at least a few days ahead so you have time to prepare.

What if I do not have proof of residency?

You will need proof of residency dated within the last 60 days to complete most DMV services. If you do not have one, ask the staff what documents they can accept — in some cases, a lease, utility bill, or bank statement may work even if it is not in your name, as long as it shows your address. Call ahead at (720) 405-8000 to ask what will work for your situation.

Can I reschedule my appointment online?

Yes, use the Colorado DMV online scheduler with your confirmation email and appointment number to reschedule to a different time or date. If you cannot find your confirmation, call the Aurora office and they will reschedule you over the phone.