The Amarillo Driver License Office Location and Hours

The Texas Department of Public Safety operates one full-service driver license office in Amarillo, located at 4410 Canyon Drive, Amarillo, TX 79110. This office handles new licenses, renewals, replacements, and address changes for Randall County and the surrounding area. It is the only state-run driver license office in Amarillo proper.

Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., closed on state holidays and weekends. The office does not accept walk-ins without an appointment. You must schedule your visit through the Texas DPS online appointment system or by calling the office directly at (806) 356-2637. Wait times for appointments typically range from same-day to two weeks out, depending on the season and what service you need.

The office is located on the east side of Amarillo, near the intersection of Canyon Drive and I-40. Parking is available in the lot adjacent to the building. If you cannot reach the Amarillo office by phone, you can also contact the Texas DPS Driver License Division main line at (888) 589-6556 for general questions or to request a callback.

Key Takeaways

  • The Amarillo driver license office is at 4410 Canyon Drive and requires an appointment; walk-ins are not accepted.
  • You must book your appointment online through the Texas DPS website or by calling (806) 356-2637 before you visit.
  • The office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and closed on weekends and state holidays.
  • Bring your current ID, proof of residency, and any documents required for your specific transaction (renewal, new license, name change, etc.).
  • If you cannot get an appointment in Amarillo, you can visit a driver license office in nearby Lubbock or Plainview, though you will need to travel outside the city.

What Documents to Bring to Your Appointment

The documents you need depend on whether you are renewing, getting a new license, or making a change. For a renewal, bring your current Texas driver license and proof of residency (utility bill, lease, or bank statement dated within 90 days). If your license is expired by more than two years, you may need to retake the written test and vision screening.

For a new license, bring proof of identity (passport, birth certificate, or military ID), proof of Social Security number (Social Security card or W-2), and proof of residency. If you are a non-citizen, you will also need to show your immigration status document (visa, work permit, or green card).

For a name change (marriage, divorce, or court order), bring your current license, the legal document proving the change (marriage certificate, divorce decree, or court order), and proof of residency. Address changes require only your current license and new proof of residency.

Texas also requires all applicants to provide their Social Security number. If you do not have a Social Security number, you must bring a letter from the Social Security Administration stating you are not may be able to access. Bring originals or certified copies—photocopies are not accepted for identity or citizenship documents.

Services Available at the Amarillo Office

The Canyon Drive office is a full-service location, meaning it handles all standard driver license transactions. You can renew your license, obtain a new license, replace a lost or stolen license, update your address or name, add or remove endorsements (such as motorcycle or commercial), and request a duplicate copy of your license.

The office also administers written tests and vision screenings for new applicants and those whose licenses have expired beyond the renewal window. If you need to take the written test, you must bring study materials or use the Texas DPS online practice test beforehand—the office does not provide study materials on-site.

The office does not handle commercial driver license (CDL) testing or issuance. CDL services are handled at a separate commercial driver license testing facility. If you need a CDL, contact the Amarillo office for the location of the nearest CDL testing site.

Appointment Booking and Wait Times

To book an appointment, visit the Texas DPS website at www.dps.texas.gov and select "Driver License" from the main menu. Choose "Schedule an Appointment" and enter your zip code (79110 for Amarillo). The system will show available dates and times at the Canyon Drive office. You can also call (806) 356-2637 to book by phone if you prefer not to use the online system.

Appointment slots fill quickly during peak times (late summer, before holidays, and around renewal important date). If no appointments are available in Amarillo within your timeframe, the system will suggest nearby offices in Lubbock (about 120 miles south) or Plainview (about 50 miles south). You can book at either location if you are willing to travel.

Arrive 10 to 15 minutes early with all required documents. If you miss your appointment without canceling, you may have to wait longer for the next available slot. To cancel or reschedule, call the office or use the online appointment system at least 24 hours before your scheduled time.

Fees and Payment Methods

Driver license fees in Texas vary by license type and validity period. A standard five-year driver license costs $45. An eight-year license costs $65. A renewal costs the same as a new license. A replacement for a lost or stolen license costs $11. Address or name changes on an existing license cost $11.

The Amarillo office accepts cash, check, and debit or credit card (Visa, Mastercard, American Express, and Discover). There is no fee for scheduling an appointment. If you are unable to pay at the time of your visit, you cannot complete your transaction—the office does not offer payment plans or hold licenses pending payment.

Fees are subject to change. Before your appointment, confirm the current fee for your specific transaction by calling the office or checking the Texas DPS website.

Alternatives if You Cannot Visit in Person

Texas allows certain transactions by mail or online without visiting an office. If your license is not expired and you only need to renew it, you may be able to renew online at www.dps.texas.gov if you meet may be able to access requirements (no address change, no medical restrictions, and no name change). Online renewal costs $45 and takes 7 to 10 business days.

You can also renew by mail if you are over 85 years old or if you have a medical condition that prevents you from visiting an office. Request a mail renewal form by calling (888) 589-6556 or visiting the DPS website. Mail renewal takes 2 to 3 weeks.

If you need a service that requires an in-person visit (new license, name change, or endorsement), you must go to a driver license office. The nearest offices outside Amarillo are in Lubbock and Plainview. Lubbock is about 120 miles south; Plainview is about 50 miles south. Both have full-service offices with appointment systems.

Common Mistakes and How to Avoid Them

The most common mistake is arriving without an appointment. The Amarillo office does not accept walk-ins under any circumstances. Even if you have all your documents ready, you will be turned away. Always book your appointment before you leave home.

The second mistake is bringing photocopies instead of originals for identity or citizenship documents. Texas law requires originals or certified copies. A photocopy of your birth certificate or passport will not be accepted, and you will have to reschedule.

The third mistake is not bringing proof of residency dated within 90 days. Utility bills, lease agreements, and bank statements must be current. An old bill or statement will not work. If you have recently moved and do not yet have a bill in your name, bring a lease or rental agreement signed by both you and your landlord.

The fourth mistake is not knowing whether you need to retake the written test. If your license has been expired for more than two years, you must pass the written test and vision screening again. If you are unsure, call the office before your appointment to confirm what you need to bring.

Frequently Asked Questions

Can I renew my Texas driver license online if I live in Amarillo?

You can renew online only if your license is not expired, you have not changed your address, and you have no medical restrictions. If any of these explore, you must visit the office in person. Online renewal costs $45 and takes 7 to 10 business days. Visit www.dps.texas.gov to check if you are may be able to access.

What if I cannot get an appointment in Amarillo within the time I need?

The Texas DPS appointment system will show you available slots at the Lubbock and Plainview offices if Amarillo is full. Both are full-service locations. Lubbock is about 120 miles away; Plainview is about 50 miles away. You can book at either location and complete your transaction there instead.

Do I need to bring my Social Security card to my appointment?

You must bring proof of your Social Security number, but a Social Security card is not required. A W-2, tax return, or other document showing your number will work. If you do not have a Social Security number, bring a letter from the Social Security Administration stating you are not may be able to access.

What happens if I miss my appointment?

If you miss your appointment without canceling, you will lose that slot and have to book a new one, which may take several weeks depending on availability. Cancel at least 24 hours in advance if you cannot make it. You can cancel online or by calling (806) 356-2637.

Can I get a commercial driver license at the Amarillo Canyon Drive office?

No. The Canyon Drive office does not issue commercial driver licenses. Contact the office at (806) 356-2637 to find the nearest CDL testing facility, which may be in Lubbock or another nearby city.