Where the Plano Driver License Office Is Located

The Texas Department of Public Safety operates a driver license office in Plano at 2610 W. Spring Creek Parkway, Plano, TX 75023. This office handles written tests, road tests, license renewals, replacements, and address changes for people in the Plano area and surrounding parts of Collin County.

The office is located in a commercial area near the intersection of Spring Creek Parkway and Dallas Parkway. If you are using GPS or a mapping app, enter the full address above. Street parking is available, and the building is accessible by car from multiple directions.

Hours of Operation and When to Go

The Plano driver license office is open Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 1:00 p.m. The office is closed on Sundays and state holidays. Hours can change without notice, so call ahead at (972) 941-0900 before making the trip, especially if you are planning to visit on a Saturday or during a holiday week.

Weekday mornings, particularly Tuesday through Thursday between 8:00 a.m. and 10:00 a.m., tend to have shorter wait times. Fridays and Saturdays are typically busier. If you need a road test, arrive early—road test slots fill quickly and are assigned on a first-come, first-served basis.

Key Takeaways

  • The Plano office is at 2610 W. Spring Creek Parkway and handles written tests, road tests, renewals, and replacements for Collin County residents.
  • Hours are Monday–Friday 8:00 a.m. to 5:00 p.m. and Saturday 9:00 a.m. to 1:00 p.m.; call (972) 941-0900 to confirm before visiting.
  • Bring your current ID, proof of residency, and Social Security number for most transactions; requirements vary by service type.
  • Road tests are assigned first-come, first-served, so arrive early if you are scheduling a test on the day of your visit.
  • If you cannot visit in person, you can renew your license online through the Texas DPS website if you meet the renewal criteria.

What Documents to Bring

The documents you need depend on what you are doing at the office. For a written test or road test, bring your learner permit, a valid photo ID (such as a passport), proof of Social Security number (your Social Security card or a tax return), and proof of Texas residency (a utility bill, lease, or bank statement dated within the last 30 days).

For a license renewal, bring your current driver license and proof of residency. If you are replacing a lost or stolen license, bring a photo ID and proof of residency. If you are changing your address, bring your current license and a document showing your new address. The office staff can tell you on the phone if you need additional documents for your specific situation.

Road Tests and Written Tests at This Location

The Plano office administers both the written knowledge test and the road test. The written test covers traffic laws, road signs, and safe driving practices; you answer 30 multiple-choice questions and must score at least 21 correct to pass. The road test lasts about 20 minutes and evaluates your ability to start the vehicle, control it, follow traffic laws, and park safely.

You do not need to schedule a road test in advance at this location. Arrive early on the day you want to test, bring your learner permit and a vehicle, and the office will assign you a test slot if one is available. If no slots remain that day, you can return another day or visit a different Texas DPS office. The written test can be taken the same day as your road test, or on a separate visit.

License Renewals and Other Services

If your Texas driver license is expiring soon or has already expired, you can renew it at the Plano office in person. Renewals normally take about 15 minutes. You can also renew online through the Texas DPS website if you have not had any violations, your license is not suspended, and you meet other renewal criteria—this option is faster and requires no office visit.

The Plano office also handles address changes, license replacements for lost or stolen licenses, and corrections to your name or date of birth on your license. Each service has a small fee; the office staff will tell you the exact amount when you arrive. If you need a commercial driver license (CDL) or a motorcycle endorsement, you may need to visit a different location—call ahead to confirm.

Alternatives if You Cannot Visit in Person

If you cannot visit the Plano office, you have other options depending on what you need. License renewals can be completed online at www.dps.texas.gov if you meet the renewal criteria. Some services, such as address changes, can also be handled by mail or through the DPS website.

If you need a road test or written test and cannot visit Plano, other DPS offices in the Dallas-Fort Worth area include locations in Arlington, Carrollton, and Frisco. Each office operates on similar schedules and offers the same services. You can find a complete list of Texas DPS offices and their hours on the DPS website.

What to Expect When You Arrive

When you enter the Plano office, take a number from the dispenser near the entrance. The office uses a digital queue system that displays which number is being served and at which window. Wait for your number to be called, then proceed to the window. Most transactions take 10 to 20 minutes, though road tests take longer because they include a drive with an examiner.

Bring all required documents with you—if you are missing something, you may not be able to complete your transaction that day. The office accepts cash, check, and card payments. If you have questions before you arrive, call the office at (972) 941-0900 rather than waiting in line to ask.

Frequently Asked Questions

Can I take my road test the same day I take my written test?

Yes. You can take both tests on the same day if you pass the written test first and a road test slot is available. Bring your learner permit, a vehicle, and all required documents. Arrive early because road test slots fill quickly and are assigned on a first-come, first-served basis.

What if I fail my road test?

You can retake the road test on another day. There is no waiting period between attempts in Texas. Return to the office with your learner permit and vehicle whenever you are ready to try again. You do not need to retake the written test unless your learner permit has expired.

Do I need an appointment for a written or road test?

No. The Plano office does not take appointments for tests. Arrive during office hours, take a number, and wait for a slot to open. Road test slots are assigned first-come, first-served, so arriving early increases your chances of testing the same day.

Can I renew my license online instead of visiting the office?

You may be able to renew online through the Texas DPS website if your license is not suspended, you have no violations, and you meet other criteria. Online renewal is faster and does not require a visit. Check the DPS website to see if you are may be able to access, or call the Plano office to ask.

What if the office is closed when I need to visit?

The Plano office is closed Sundays and state holidays. If you need a service urgently, you can visit another DPS office in the Dallas-Fort Worth area, such as Arlington or Carrollton, which may have different hours. For non-urgent services like renewals, you can also complete them online if you meet the criteria.