Where the Tyler Driver License Office Is Located

The Texas Department of Public Safety operates a driver license office in Tyler at 5402 S. Broadway Ave., Tyler, TX 75703. This is the main location serving Smith County and the surrounding area. The office handles standard driver license transactions, including new licenses, renewals, replacements, and address changes.

If you are coming from downtown Tyler, the office is south of the city center, accessible from Broadway Avenue. Parking is available on-site. The building is not difficult to find, but confirm the address before you go — office locations occasionally relocate, and calling ahead takes two minutes.

Hours of Operation

The Tyler driver license office is open Monday through Friday. Standard hours are 8:00 a.m. to 5:00 p.m., though the office closes for lunch between 12:00 p.m. and 1:00 p.m. The office is closed on weekends and Texas state holidays.

Hours can change without notice due to staffing or maintenance. Before making the trip, call the office at (903) 535-7571 to confirm it is open that day. You can also check the Texas DPS website for the most current schedule, though a phone call is faster if you have a specific question about wait times or whether a particular service is available.

Key Takeaways

  • The Tyler driver license office is located at 5402 S. Broadway Ave. and is open Monday through Friday, 8:00 a.m. to 5:00 p.m., with a lunch closure from 12:00 p.m. to 1:00 p.m.
  • Call (903) 535-7571 before visiting to confirm hours and ask about current wait times, since staffing changes can affect availability.
  • Bring your Social Security number, proof of residency, and proof of identity — the specific documents depend on whether you are renewing, replacing, or getting a new license.
  • The office handles standard transactions like renewals and address changes, but some services like commercial driver license testing may require a separate appointment or location.
  • Arrive early in the day or mid-week if possible, as mornings and Tuesdays through Thursdays typically have shorter waits than Friday afternoons.

What Services Are Available at This Location

The Tyler office issues and renews standard Class C driver licenses for passenger vehicles. You can also explore for a replacement license if yours is lost, stolen, or damaged. Address changes, name changes after marriage or court order, and license corrections are handled here as well.

The office does not conduct commercial driver license (CDL) testing or issue CDL permits at this location. If you need a CDL, you will be directed to a different facility or told to schedule a separate appointment. The office also does not handle vehicle registration or title transactions — those go through your county tax assessor-collector's office.

Documents You Need to Bring

What you bring depends on your transaction. For a new license, bring your Social Security card (or a document showing your number), proof of Texas residency (utility bill, lease, or bank statement dated within 90 days), and proof of identity (passport, birth certificate, or military ID). You will also need to pass a vision test and provide your signature.

For a renewal, you may be able to renew by mail or online if your license is not expired and you have not had a name change. If you must renew in person, bring your current license and proof of residency. For a replacement (lost or stolen), bring your Social Security card, proof of identity, and proof of residency.

If you have had a name change (marriage, divorce, or court order), bring the document proving the change — marriage certificate, divorce decree, or court order — along with your current license and proof of residency. The office will not accept photocopies of vital documents; originals or certified copies are required.

How to Prepare Before You Go

Gather your documents at home before you leave. Check the Texas DPS website or call the office to see if your specific transaction can be done online or by mail — renewals often can be, which saves you a trip. If you must go in person, bring all documents in one folder so you do not have to search through your bag at the counter.

Bring your current license if you have one, even if it is expired. Write down your Social Security number on a piece of paper if you are worried about remembering it. If you wear glasses or contacts for driving, wear them to your appointment — you will take the vision test with the correction you actually use.

Plan to arrive at least 15 minutes before your appointment time, or 30 minutes early if you do not have an appointment. Bring a pen in case you need to fill out forms by hand. The office accepts cash, check, and card for fees, but confirm payment methods when you call.

Wait Times and Appointment Options

The Tyler office does not always require an appointment, but you can schedule one online through the Texas DPS website or by calling (903) 535-7571. Appointments typically reduce your wait time, though walk-ins are accepted when staff capacity allows.

Wait times vary by day and time of day. Mornings (8:00 a.m. to 10:00 a.m.) and mid-week days (Tuesday through Thursday) usually have shorter waits than Friday afternoons. If you call ahead, staff can tell you whether it is a busy day and whether an appointment slot is available. During peak times (end of month, before holidays), waits can exceed an hour even with an appointment.

Fees and Payment

Driver license fees in Texas vary by license type and transaction. A standard Class C license renewal costs around $25 to $30 for a four-year license, though the exact amount depends on your age and whether you are renewing early. A new license or replacement typically costs more. Call the office or check the Texas DPS website for the current fee schedule, as rates change periodically.

The office accepts cash, debit card, and credit card. Some locations also accept checks, but confirm this when you call. Bring more than the exact amount in case you need to pay for an additional service or document.

Frequently Asked Questions

Can I renew my license online instead of going to the office?

Yes, if your license is not expired, you have not had a name change, and you are not renewing early for a medical reason. You can renew online through the Texas DPS website or by mail. If you cannot renew online, the Tyler office can do it in person.

What if I do not have a Social Security card?

You can bring a document that shows your Social Security number, such as a tax return, W-2, or Social Security statement. If you do not have any of these, call the office before you go — they may ask you to bring additional identity documents or contact Social Security directly.

Do I need an appointment, or can I just walk in?

Walk-ins are accepted, but an appointment usually means a shorter wait. You can schedule one online or by calling (903) 535-7571. If you walk in without an appointment, arrive early in the day or mid-week for the best chance of a short wait.

What if my license is suspended or revoked?

The Tyler office cannot lift a suspension or revocation — that must be handled through the Texas DPS Administrative License Revocation (ALR) program or the court that issued the suspension. Call (903) 535-7571 to ask what steps you need to take before you can renew or replace your license.

Can I get a Real ID at this office?

Yes. A Real ID-compliant license costs a few dollars more than a standard license and requires additional identity documents. Bring your passport, birth certificate, and proof of residency. The Real ID will have a gold star in the upper right corner and can be used for federal building access and domestic air travel starting in 2025.