Where the Plano Driver License Office Is Located

The Plano Driver License Office is at 2610 W. Spring Creek Parkway, Plano, TX 75023. This is the main Texas Department of Public Safety (DPS) office serving the Plano area. It handles standard driver license renewals, replacements, and new license issuance for Collin County residents and others in the region.

The office is located in a commercial area near Spring Creek and is accessible by car. There is parking available on-site. If you are unfamiliar with the location, you can enter the address into a GPS or mapping process to confirm the route from your home or workplace.

This is a full-service DPS office, meaning you can complete most driver license transactions here without being referred elsewhere. However, some specialized services—such as commercial driver license (CDL) testing—may require a separate appointment or location.

Office Hours and When to Visit

The Plano Driver License Office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The office is closed on weekends and state holidays. Hours may change during holidays or for maintenance, so it is worth checking the Texas DPS website or calling ahead before making a trip.

Mornings, particularly Tuesday through Thursday between 8:30 a.m. and 11:00 a.m., tend to have shorter wait times than afternoons. Mondays and Fridays are typically busier. If you have flexibility in your schedule, visiting mid-week in the morning will reduce your time in the office.

The office does not take appointments for standard renewals or replacements. You arrive, take a number, and wait your turn. For certain services—such as CDL testing or duplicate license requests—you may need to call ahead to confirm availability or scheduling.

Key Takeaways

  • The Plano Driver License Office is located at 2610 W. Spring Creek Parkway and is open Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekend or holiday hours.
  • This is a full-service DPS office where you can renew, replace, or obtain a new driver license without an appointment.
  • Mid-week mornings typically have shorter wait times than afternoons or Mondays and Fridays.
  • You will need to bring your current license or ID, proof of residency, and proof of Social Security number; requirements vary by transaction type.
  • The office does not accept appointments for standard transactions, but you should call ahead if you need a specialized service like CDL testing.

Documents You Need to Bring

What you bring depends on whether you are renewing an existing license, replacing a lost or damaged one, or obtaining a license for the first time. For a standard renewal, bring your current Texas driver license and proof of residency (such as a utility bill, lease, or bank statement dated within 90 days). If your address has changed, bring the new proof of residency.

For a replacement license (lost, stolen, or damaged), bring proof of residency and proof of your Social Security number (such as a Social Security card, W-2, or 1099 form). You will also need to provide your date of birth and current address verbally to the clerk.

If you are obtaining a new license for the first time in Texas, bring your birth certificate or passport, proof of Social Security number, proof of residency, and proof of legal presence in the United States (such as a passport or visa). The requirements are more extensive for new licenses, so review the Texas DPS website or call the office before your visit to confirm you have everything.

Do not bring original documents you cannot afford to lose. The office will not return originals; they will copy or photograph what they need. Bring photocopies of secondary documents when possible.

Fees and Payment Methods

Driver license renewal fees in Texas are $33 for a four-year license or $66 for an eight-year license. Replacement licenses cost $11. A new license costs $33 for a four-year license or $66 for an eight-year license. Fees are subject to change, so confirm the current amount by calling the office or checking the Texas DPS website.

The Plano office accepts cash, debit cards, and credit cards. Some payment methods may have processing fees. Ask the clerk which payment methods are available before you complete your transaction.

If you are renewing by mail or online (available for certain renewals), fees may differ slightly. Check whether your renewal is may be able to access for mail or online processing before visiting the office in person.

Transactions You Can Complete at This Office

The Plano Driver License Office handles standard driver license renewals, replacements for lost or damaged licenses, and new license issuance. You can also update your address, change your name (with supporting documents), and request a duplicate license if you need a second copy of your current license.

The office does not issue commercial driver licenses (CDLs) or perform CDL testing on-site. If you need a CDL, you will be directed to a separate testing facility. Call the office to ask which location handles CDL services in your area.

Organ donor registration and voter registration updates can also be completed at this office as part of your license transaction. You will be asked about these options when you complete your license work.

What to Expect During Your Visit

When you arrive, check in at the front desk or take a number from the dispenser. You will be called when a clerk is ready. Bring all required documents and have them organized before you reach the window to speed up the process.

The clerk will verify your documents, confirm your information, and ask you to sign the process. You will have your photo taken for the license. The entire transaction usually takes 10 to 20 minutes at the window, though total time in the office depends on how many people are ahead of you.

Your new or renewed license will be mailed to you within 7 to 10 business days. You will receive a temporary paper license at the office that is valid until your permanent license arrives. Keep this temporary license with you; it is your proof of a valid license while you wait for the permanent one.

Common Mistakes to Avoid

Do not bring original documents you cannot replace. Bring copies or leave originals at home. Do not assume your current address is on file; bring proof of your current residency even if you think the office has it. Do not forget proof of your Social Security number for replacements or new licenses; without it, your transaction will be delayed or denied.

Do not arrive without all required documents. If you are missing something, the clerk will turn you away, and you will have wasted a trip. Call the office or check the Texas DPS website before you visit to confirm what you need for your specific transaction.

Do not expect to renew a license that has been expired for more than two years without additional steps. Licenses expired longer than two years may require you to retake the written test or vision test. Call ahead if your license has been expired for an extended period.

Frequently Asked Questions

Can I renew my license online or by mail instead of visiting the office?

Some renewals are may be able to access for online or mail renewal through the Texas DPS website. You must have a valid license that is not expired or expired less than two years, and you cannot have certain medical conditions or address changes. Check the Texas DPS website to see if your renewal qualifies before visiting the office.

How long does it take to get my new license after I leave the office?

Your permanent license is mailed to you within 7 to 10 business days. You receive a temporary paper license at the office that is valid when ready. Do not discard the temporary license; it is your proof of a valid license until the permanent one arrives.

What if I do not have a Social Security card or birth certificate?

You can use alternative documents such as a W-2, 1099, or tax return for proof of Social Security number. For proof of birth, a passport or consular report of birth abroad works if you do not have a birth certificate. Call the office to ask what alternatives they accept for your specific situation.

Is there a way to skip the wait or make an appointment?

Standard driver license transactions do not require or allow appointments. You arrive and take a number. Visiting mid-week in the morning typically means a shorter wait. If you need a specialized service like CDL testing, call the office to ask about scheduling options.

What should I do if my license was suspended or revoked?

You cannot renew a suspended or revoked license at the driver license office. You must first resolve the suspension or revocation through the Texas DPS or the court system. Contact the Texas DPS directly to find out what steps you need to take before you can renew or restore your license.