Where the Flower Mound Office Is Located and When It's Open

The Flower Mound Driver License Office is operated by the Texas Department of Public Safety and sits at 2121 Cross Timbers Road, Flower Mound, TX 75028. This location handles standard driver license transactions for Denton County residents and others in the surrounding area.

Hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break from 12:00 p.m. to 1:00 p.m. The office is closed on weekends and state holidays. Because hours can shift seasonally or due to staffing, call ahead at the office directly or check the Texas DPS website before making the trip.

The office does not take appointments. Service is first-come, first-served, and wait times vary by time of day and day of week. Early morning visits, particularly on Tuesday through Thursday, tend to have shorter lines than late afternoon or Friday visits.

Key Takeaways

  • The Flower Mound office is located at 2121 Cross Timbers Road and operates Monday through Friday, 8:00 a.m. to 5:00 p.m., with a lunch break from noon to 1:00 p.m.
  • No appointments are available; you must arrive in person and wait your turn, so plan for potential wait times during peak hours.
  • You will need to bring specific documents depending on whether you are renewing, replacing, or obtaining a license for the first time.
  • The office handles standard transactions but does not process commercial driver license (CDL) renewals or certain specialized endorsements at this location.
  • Bring proof of residency, proof of identity, and your Social Security number or documentation in lieu of it.

What Services This Office Provides

The Flower Mound location handles most routine driver license transactions: new license issuance, renewals, replacements for lost or damaged licenses, and address changes. You can also obtain a duplicate license at this office if your current one is still valid.

The office does not issue commercial driver licenses (CDLs) or process CDL renewals. If you need a CDL, you must visit a full-service DPS office in a larger city, such as Denton or Dallas. Similarly, certain endorsements — such as hazmat or motorcycle — may require a visit to a larger facility depending on current staffing and equipment availability at Flower Mound.

The office can also process Real ID compliant licenses, which are required for federal building access and domestic air travel. This requires additional documentation beyond a standard renewal, so bring your passport, birth certificate, or other federal ID if you are upgrading to Real ID status.

Documents You Must Bring

Texas requires specific documents for every transaction. The exact list depends on whether you are renewing, replacing, or obtaining a license for the first time, but all transactions require three core items: proof of identity, proof of residency, and proof of Social Security number or a signed statement that you do not have one.

For proof of identity, bring your current driver license, passport, military ID, or state ID card. If you do not have any of these, a certified birth certificate or naturalization papers work. For proof of residency, bring a utility bill, lease agreement, mortgage statement, or property tax bill dated within the last 90 days. A bank statement or insurance policy also counts if it shows your current address.

For Social Security, bring your Social Security card, W-2 form, tax return, or a letter from the Social Security Administration. If you do not have a Social Security number, bring a signed statement explaining why and bring your passport or visa if you are not a U.S. citizen.

If you are renewing by mail or online, you do not need to visit the office. If you are renewing in person because your license is expired or you need to update your photo, bring your current or expired license plus the documents listed above.

Fees and Payment Methods

Driver license fees in Texas vary by license type and validity period. A standard five-year driver license costs $45. An eight-year license costs $65. A Real ID compliant license costs $45 for five years or $65 for eight years. Replacement licenses for lost or damaged cards cost $11.

The Flower Mound office accepts cash, debit cards, and credit cards. Personal checks are not accepted. If you are paying for multiple services — such as a replacement plus an address change — you may be charged separate fees for each transaction.

How to Renew Without Visiting the Office

If your license is not expired and you do not need to update your photo, you can renew online through the Texas DPS website or by mail. Online renewal is faster and costs the same as in-person renewal. You will need your current license number, the last four digits of your Social Security number, and a valid payment method.

Mail renewal takes longer — typically two to three weeks — and requires you to send in your current license along with a completed process form (DL-43). You can read the form from the Texas DPS website or request it by mail. Mail renewal is useful if you are out of state or cannot visit the office during business hours.

If your license is expired, you cannot renew online or by mail. You must visit the Flower Mound office or another DPS location in person. The same applies if you need to update your photo, change your address, or add an endorsement.

What to Expect When You Arrive

When you enter the office, take a number from the dispenser near the entrance. The office uses a digital queue system, so your number will appear on a display screen when it is your turn. Do not leave the office while waiting; if your number is called and you are not present, you may lose your place in line.

Once called, you will approach a window and present your documents to a license examiner. They will verify your identity, check your documents against state and federal databases, and ask you to confirm your address and other information. If everything is in order, you will be asked to take a new photo (unless you are doing a mail or online renewal). You will then pay the fee and receive a receipt.

Your temporary license will be printed on the receipt and is valid for 30 days. Your permanent plastic license will arrive by mail within 7 to 10 business days. If you do not receive it within two weeks, contact the office or the Texas DPS customer service line.

Common Mistakes and How to Avoid Them

The most common reason for rejection at the Flower Mound office is incomplete or incorrect documentation. Bring originals, not copies, of your proof of identity and residency. A utility bill with a different name or an old address will not work. If you are unsure whether a document qualifies, call the office before you visit.

Do not assume your current address is on file with DPS. If you have moved, bring proof of your new address even if you think the office has it. Bring more documents than you think you need — having a backup utility bill or a second form of ID saves time if the first one is rejected.

If you are renewing a license that expired more than two years ago, you may be required to take a written test and vision test in addition to the standard renewal process. Check your license expiration date before you go; if it is very old, call ahead to confirm what tests you will need.

Frequently Asked Questions

Can I renew my license if it is expired?

If your license expired fewer than two years ago, you can renew it in person at the Flower Mound office without taking a written test. If it expired more than two years ago, you must take a written driving test and a vision test. You cannot renew online or by mail if your license is expired.

How long will I wait at the Flower Mound office?

Wait times vary widely depending on the time of day and day of week. Early morning visits on weekdays typically have shorter waits than afternoons or Fridays. The office does not publish average wait times, so call ahead if you want an estimate. Plan for at least 30 minutes to an hour.

What if I do not have a Social Security number?

You can obtain a driver license without a Social Security number by signing a statement at the office confirming you do not have one. Bring your passport or visa if you are not a U.S. citizen. The process is the same otherwise.

Can I get my license the same day I explore?

You will receive a temporary license printed on your receipt the same day. Your permanent plastic license arrives by mail within 7 to 10 business days. The temporary license is valid for 30 days and can be used for driving and identification.

Does the Flower Mound office handle commercial driver licenses?

No. The Flower Mound office does not issue or renew commercial driver licenses. You must visit a full-service DPS office in Denton, Dallas, or another larger city for CDL services.