Where the Killeen Driver's License Office Is Located
The Killeen Driver's License Office is operated by the Texas Department of Public Safety (DPS) and is located at 1602 East Veterans Memorial Boulevard, Killeen, TX 76541. This is the main office serving Bell County and the surrounding area. The building is on the east side of Killeen, near the intersection with Rancier Avenue.
Parking is available in the lot adjacent to the building. The office is not located inside a shopping center or mall — it is a standalone DPS facility. If you are using GPS or a mapping app, enter the full address above to avoid confusion with other government buildings in the area.
Office Hours and When to Go
The Killeen Driver's License Office is open Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch closure from 12:00 p.m. to 1:00 p.m. The office is closed on weekends and Texas state holidays. Hours may change during holidays or for staff training, so call ahead if you are planning a trip during a holiday week.
The office does not take appointments. Service is first-come, first-served. Arrival time matters: the office typically becomes crowded between 10:00 a.m. and 2:00 p.m. on weekdays. If you can arrive before 10:00 a.m. or after 2:00 p.m., you will likely wait less than 30 minutes. On Fridays, wait times are often longer than other weekdays.
You can call the office at (254) 526-4911 to ask about current wait times or to confirm that a specific service is available that day. The phone line is staffed during business hours.
Key Takeaways
- The Killeen office is located at 1602 East Veterans Memorial Boulevard and is open Monday through Friday, 8:00 a.m. to 5:00 p.m., with a lunch break from 12:00 p.m. to 1:00 p.m.
- No appointments are taken — you must arrive in person and wait your turn, with typical wait times shortest before 10:00 a.m. or after 2:00 p.m.
- Call (254) 526-4911 to check current wait times or confirm that your specific service is available before you drive to the office.
- Bring your current ID, proof of residency, and any documents required for your specific transaction, such as a birth certificate for a first-time license or proof of name change.
What Documents to Bring
The documents you need depend on what you are doing. For a renewal, bring your current Texas driver's license or ID card, proof of residency (utility bill, lease, or bank statement dated within 90 days), and your Social Security card or a document showing your Social Security number. If your address has changed, bring proof of your new address.
For a first-time license or ID card, bring your birth certificate (original or certified copy), Social Security card, proof of residency, and proof of legal presence in the United States (passport, visa, or I-94 form). You will also need to pass a vision test and a written knowledge test.
For a name change (marriage, divorce, or court order), bring your current license, the original or certified copy of the document showing the name change, and proof of residency. For a duplicate license (lost or stolen), bring your current ID and proof of residency.
Bring originals or certified copies — photocopies are not accepted. If a document is in a language other than English, bring a certified translation along with the original. The office staff can tell you on the phone whether you need any additional documents for your specific situation.
Fees and Payment Methods
Driver's license and ID card fees in Texas vary by type and validity period. A standard five-year driver's license costs $45. An eight-year license costs $75. A duplicate license costs $11. Renewal fees are the same as the original license fee. The office accepts cash, debit cards, and credit cards — no checks.
If you are renewing by mail or online instead of in person, the fee may be lower. Call the office or visit the Texas DPS website to confirm current fees for your specific transaction type, as fees can change.
Services Available at This Location
The Killeen office handles driver's license renewals, replacements, and new license applications. It also issues Texas ID cards for people who do not drive. The office conducts vision tests and written knowledge tests on-site. You can take your photograph at the office — you do not need to bring one.
The office does not handle commercial driver's license (CDL) testing or commercial endorsements. For CDL services, you must go to a different DPS office — call (254) 526-4911 to ask which office in your area handles CDL transactions. The office also does not issue motorcycle endorsements; those are handled through a separate process at select locations.
What to Expect During Your Visit
When you arrive, take a number from the dispenser near the entrance. The current number being served is displayed on a screen. You will wait until your number is called. Have all your documents ready and organized before you reach the window — this speeds up the process.
The staff member will review your documents, verify your information in the system, and ask you to sign the process. You will take a new photograph and pass a vision test (reading an eye chart). If you are explore for a first-time license, you will also take a written knowledge test on a computer at the office. The test covers traffic laws and safe driving practices.
Your new license or ID will be mailed to the address on your process within 7 to 10 business days. You will receive a temporary paper license at the office that you can use while you wait for the permanent card to arrive.
Frequently Asked Questions
Can I renew my license online or by mail instead of going to the office?
Texas allows online renewal for some drivers. You can renew online if your license is not expired, you have no medical restrictions, and you have not had a name change. Visit the Texas DPS website to start an online renewal. If you do not meet these requirements, you must renew in person at the Killeen office.
What if I do not have a Social Security card?
You can bring a different document that shows your Social Security number, such as a W-2 form, tax return, or Social Security statement. Call the office at (254) 526-4911 to confirm which documents they will accept before you visit.
How long does it take to get a new license after I explore?
Your permanent license is mailed to you within 7 to 10 business days. You receive a temporary paper license at the office that is valid when ready and can be used while you wait for the permanent card. If you need the license faster, ask the staff about expedited options when you visit.
What if I moved to Killeen from another state?
You must get a Texas driver's license within 30 days of moving to the state. Bring your out-of-state license, proof of residency in Killeen (utility bill or lease), your Social Security card, and proof of legal presence. You will take a new knowledge test and vision test.
Is there a way to skip the wait or make an appointment?
The Killeen office does not offer appointments. The only way to reduce your wait is to arrive early in the morning (before 10:00 a.m.) or late in the afternoon (after 2:00 p.m.). Calling ahead to check wait times can help you pick the best time to visit.