Where the London Driver License Office Is Located and What It Handles

The London Driver License Office is located in London, Kentucky, and handles driver license renewals, replacements, and written tests for people in that area. The office issues both regular driver licenses and commercial driver licenses (CDLs). If you live in or near London, this is where you'll go to renew an expiring license, get a duplicate if yours is lost or damaged, or take your written knowledge test before a road test.

Kentucky's Transportation Cabinet runs all driver license offices statewide. The London office serves Laurel County and surrounding areas. You cannot renew online or by mail in Kentucky — you must visit an office in person for most transactions, though some counties offer limited services through mail for renewals under specific conditions.

Key Takeaways

  • The London Driver License Office handles renewals, replacements, and written tests for drivers in Laurel County and the surrounding region.
  • You must bring a valid form of identification and proof of residency to any transaction at the office.
  • Hours and exact services vary, so calling ahead or checking the Kentucky Transportation Cabinet website before you go saves time.
  • Written tests are offered at the office, but road tests are scheduled separately and may take place at a different location.

What Documents You Need to Bring

Kentucky requires specific documents for every transaction at a driver license office. Bring your current driver license if you have one, or a valid form of government-issued photo ID such as a passport or military ID. You also need proof of your current address — a utility bill, lease, bank statement, or government mail dated within the last 60 days works.

If you're renewing and your name has changed since your last license, bring a certified copy of the document that changed your name (marriage certificate, divorce decree, or court order). For a replacement license, bring the same documents as a renewal. If you're taking the written test for the first time, bring your learner's permit along with your ID and proof of address.

Hours and How to Confirm Before You Go

Driver license offices in Kentucky keep regular business hours, typically Monday through Friday during standard daytime hours, though some locations have extended hours one or two evenings per week. The London office's specific hours change seasonally and may shift without notice, so calling ahead is the fastest way to confirm.

Contact the London Driver License Office directly by phone through the Kentucky Transportation Cabinet's main line, or visit the Cabinet's website to look up the London location's current hours and services. You can also check whether the office is experiencing delays or temporary closures. Many offices post wait times online, which helps you decide whether to go when ready or return at a quieter time.

What Happens During a Renewal

A renewal at the London office takes about 15 to 30 minutes if you have all your documents and the office is not busy. You'll check in, submit your documents, have your photo taken, and pay the renewal fee. Kentucky renewal fees vary depending on your license type and how many years you're renewing for — typically between $20 and $50 for a standard driver license.

You'll receive your new license on the spot in most cases. If the office needs to verify information or if there's a hold on your record, you may have to wait a few days and return to pick it up, or the office will mail it to you. Ask before you leave whether your license will be ready when ready or if you need to come back.

Taking Your Written Test at the London Office

If you have a learner's permit and are ready to take the written knowledge test, the London office administers it. Bring your learner's permit, a valid photo ID, and proof of address. The test covers Kentucky traffic laws, road signs, and safe driving practices. You'll take it on a computer at the office, and you'll know your score before you leave.

You need to pass the written test before you can schedule a road test. The road test is a separate appointment, usually scheduled weeks in advance, and may take place at the London office or at another location depending on availability. After you pass both tests, you'll receive your full driver license.

Scheduling a Road Test

Road tests in Kentucky are scheduled through the Transportation Cabinet, not at the office itself. After you pass your written test, ask the staff at the London office how to book your road test appointment. You can typically schedule online through the Cabinet's website or by phone. Road test appointments fill up quickly, especially during spring and summer, so book as soon as you're may be able to access.

Bring your learner's permit, proof of insurance, and a vehicle that's registered and in safe working condition to your road test. The test usually takes 20 to 30 minutes. You'll drive on local roads while an examiner watches and scores your performance. If you pass, you'll receive your full driver license that day or shortly after.

What to Do If You Can't Visit in Person

Kentucky does not allow online or mail-in renewals for most drivers. However, if you live out of state or have a medical condition that prevents you from traveling, contact the Transportation Cabinet to ask about exceptions. Some situations may have access to for a temporary extension or a limited mail renewal, but these are rare and require documentation.

If you're unable to visit the London office, you may be able to visit a different Kentucky driver license office closer to where you are. All offices offer the same services and accept the same documents. Check the Cabinet's website for other office locations and hours in your region.

Frequently Asked Questions

Do I need an appointment to visit the London Driver License Office?

Most Kentucky driver license offices operate on a first-come, first-served basis and do not require appointments. However, some offices have begun offering appointment slots during busy times. Call the London office ahead of time to ask whether appointments are available or recommended for your transaction.

Can I renew my license before it expires?

Yes. Kentucky allows you to renew your driver license up to one year before it expires. Renewing early is a good idea if you're planning to travel or if you want to avoid a rush closer to your expiration date. Bring the same documents as you would for a regular renewal.

What if my license is suspended or revoked?

You cannot renew a suspended or revoked license at the driver license office. You must first resolve the suspension or revocation through the court or the Transportation Cabinet. Contact the Cabinet directly to find out what steps you need to take and whether you're may be able to access to restore your driving privileges.

How long does a new license take to arrive if I don't get it at the office?

If your license is mailed to you, it typically arrives within 7 to 10 business days. The office will give you a temporary paper license that you can use while you wait. Keep that paper with you while driving until your plastic license arrives.

Can I get a REAL ID at the London office?

Yes. The London Driver License Office issues REAL ID-compliant driver licenses. REAL ID licenses have a gold star in the upper right corner and are required for federal building access and domestic air travel starting in May 2025. Bring an extra document proving your citizenship or legal residency, such as a birth certificate or passport, in addition to your regular renewal documents.