Where the Plano Driver License Office Is Located and When It's Open
The Plano Driver License Office is operated by the Texas Department of Public Safety (DPS) and serves Collin County residents and anyone else in the area who needs to renew, replace, or obtain a Texas driver license or ID card. The office is located at 2610 Coit Road, Plano, TX 75023.
Hours of operation are Monday through Friday, 8:00 a.m. to 5:45 p.m., with the office closed on state holidays and weekends. Texas DPS offices do not accept walk-ins without an appointment, so you must schedule your visit in advance through the DPS website or by calling the office directly at (972) 941-8000.
Wait times vary by time of day and day of week. Early morning appointments (8:00 a.m. to 10:00 a.m.) and mid-week visits typically have shorter waits than late afternoon or Friday appointments. If you arrive late for your scheduled time, staff may not be able to see you that day.
Key Takeaways
- You must book an appointment before visiting; the Plano office does not accept walk-ins under any circumstances.
- The office handles driver license renewals, replacements, new licenses, and ID card services, but not commercial driver license (CDL) testing or certain specialized transactions.
- Bring your current license or ID, proof of residency, and any documents required for your specific transaction type, as incomplete applications will delay your service.
- The office is located on Coit Road in north Plano and is open weekdays only, 8:00 a.m. to 5:45 p.m., with no Saturday or Sunday hours.
Services Available at the Plano Office
The Plano Driver License Office handles most routine driver license and ID card transactions. You can renew an expiring or expired driver license, replace a lost or stolen license, obtain a duplicate, change your address, add or remove endorsements (such as motorcycle or hazmat), and obtain a Texas ID card if you do not drive.
The office does not conduct commercial driver license (CDL) testing, issue learner permits, or handle certain specialized requests such as name changes due to marriage or court order (those require a visit to a different DPS office or submission by mail). If you need a learner permit, you must visit a different Texas DPS location that offers that service.
Vision tests are performed at the Plano office as part of renewal and new license applications. If you wear corrective lenses, bring your glasses or contacts. The office also issues the REAL ID-compliant driver license if you provide the required documents.
Documents You Must Bring
What you bring depends on your transaction type, but all applicants must bring proof of identity and proof of Texas residency. For a driver license renewal, bring your current, valid Texas driver license or ID card. If your license is expired by more than two years, you may need to provide additional documents.
Proof of residency can be a utility bill, lease agreement, mortgage statement, or other official document showing your name and current Plano address dated within the last 60 days. A bank statement or insurance document also works. Do not bring a post office box address as proof of residency.
If you are explore for a REAL ID-compliant license, bring your Social Security card or a document showing your Social Security number, a birth certificate or passport, and proof of residency. If your name has changed since your birth certificate was issued, bring the court order or marriage certificate documenting the change.
| Transaction Type | Required Documents |
|---|---|
| Renewal (current license) | Current driver license or ID card, proof of residency |
| Renewal (expired 2+ years) | Proof of identity, proof of residency, Social Security card or number |
| Replacement (lost/stolen) | Proof of identity, proof of residency, police report (if stolen) |
| REAL ID license | Proof of identity, birth certificate or passport, Social Security card, proof of residency |
| Address change | Current driver license or ID card, proof of new residency |
How to Schedule an Appointment
Go to the Texas DPS website at dps.texas.gov and select "Driver License" from the main menu. Click on "Schedule an Appointment" and enter your zip code (75023 for Plano) to find available time slots. You will need to select your transaction type, provide your name and contact information, and choose a date and time that works for you.
Appointments typically become available 30 days in advance. If no slots appear for your preferred date, check back the next day or try a different time. You can also call the Plano office directly at (972) 941-8000 to ask about availability or to schedule by phone if the online system is not working.
You will receive a confirmation email or text message with your appointment details. Arrive 10 to 15 minutes early to allow time for check-in. Bring the confirmation and all required documents. If you cannot keep your appointment, cancel it online or by phone so the slot becomes available for someone else.
Fees and Payment Methods
Driver license renewal fees are $33 for a four-year license or $66 for an eight-year license. A replacement license costs $33. A Texas ID card costs $16 for a four-year card or $32 for an eight-year card. Address changes and endorsement additions have separate fees ranging from $10 to $20 depending on the change.
The Plano office accepts cash, debit cards, and credit cards. Checks are not accepted. If you are renewing by mail instead of in person, you can pay by check, money order, or credit card. Fees vary slightly if you are obtaining a REAL ID-compliant license, so confirm the exact amount when you schedule your appointment.
Common Mistakes That Delay Service
The most frequent reason for delays at the Plano office is incomplete or missing documents. Bring everything on the required list for your transaction type. A missing proof of residency document or an expired ID will send you home to gather the missing item and reschedule.
Arriving late for your appointment is another common issue. If you are more than 15 minutes late, the office may not be able to see you and you will need to book a new appointment. Plan for traffic on Coit Road, especially during rush hours (7:00 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m.).
Bringing a document that does not meet the residency requirement also causes delays. A post office box address, a document older than 60 days, or a document that does not show your current name will not work. Call ahead if you are unsure whether your documents may have access to.
Frequently Asked Questions
Can I renew my license by mail instead of going to the Plano office?
Yes, if your license is not expired and you meet certain conditions, you can renew by mail or online. Visit dps.texas.gov to check whether you are may be able to access for mail or online renewal. If you are not may be able to access, you must visit the Plano office in person.
What if I need a learner permit?
The Plano office does not issue learner permits. You must visit a different Texas DPS office that offers that service, or contact DPS at (888) 589-6300 to find the nearest location. Learner permits require a written test and cannot be obtained by mail.
How long does a driver license renewal take at the appointment?
Most renewals take 15 to 30 minutes from check-in to completion, including the vision test and photo. Replacements and new licenses may take longer if additional documents need to be verified. Bring all required documents to avoid delays.
What if I lost my appointment confirmation email?
Call the Plano office at (972) 941-8000 and provide your name and date of birth. Staff can look up your appointment and confirm the time. You can also log back into the DPS website to view your scheduled appointment.
Does the Plano office offer Saturday hours?
No, the Plano Driver License Office is open Monday through Friday only. If you cannot visit during the week, check whether a different DPS location in the Dallas-Fort Worth area offers Saturday appointments.