Where the Plano Driver License Office Is Located

The Texas Department of Public Safety operates a driver license office in Plano at 2610 Coit Road, Plano, TX 75023. This is the main location where Plano residents can handle most driver license transactions in person.

The office is in a commercial area near the intersection of Coit Road and Spring Creek Parkway. If you are using GPS or a map app, search for the full address above — it will take you directly to the building. Street parking is available in the lot.

Plano also has a second location at 5625 Westpark Drive, Plano, TX 75093, which handles some services but has more limited hours. Call ahead if you are planning to visit this location to confirm they offer the service you need.

Office Hours and When to Go

The Coit Road office is open Monday through Friday, 8:00 a.m. to 5:30 p.m., and Saturday from 8:00 a.m. to 12:00 p.m. The Westpark Drive location has shorter hours; it is typically open Monday through Friday, 8:00 a.m. to 5:00 p.m., with no Saturday service.

Arrive early if you can — the office fills up quickly, especially on Thursdays and Fridays and during lunch hours. The office does not take appointments, so service is first-come, first-served. You will receive a number when you enter, and the wait time varies from 30 minutes to over two hours depending on the day and time.

Saturday mornings are usually less crowded than weekdays, but the office closes at noon. If you have a flexible schedule, a weekday morning before 10:00 a.m. is often your fastest option.

Key Takeaways

  • The main Plano driver license office is at 2610 Coit Road and is open Monday through Friday 8:00 a.m. to 5:30 p.m., plus Saturday mornings 8:00 a.m. to 12:00 p.m.
  • There is no appointment system — you take a number when you arrive and wait for your turn, which can take 30 minutes to over two hours.
  • Weekday mornings before 10:00 a.m. and Saturday mornings typically have shorter waits than afternoons or late in the week.
  • You must bring your Social Security number, proof of residency, and the documents required for your specific transaction (renewal, new license, address change, etc.).
  • A second office at 5625 Westpark Drive offers limited services and shorter hours; call ahead to confirm they handle what you need.

What Documents to Bring

The documents you need depend on what you are doing. For a license renewal, bring your current license, proof of residency (a recent utility bill, lease, or mortgage statement), and your Social Security number. If your address has changed, bring the same documents plus proof of your new address.

For a new license (if you have never had one or yours expired more than two years ago), bring your birth certificate or passport, Social Security card or number, proof of residency, and proof of your Texas residency period (such as a lease or utility bill dated at least 10 days before your visit). You will also take a new photo and pass a vision test at the office.

For any transaction, bring a valid form of ID if you have one — a passport, military ID, or expired license all work. If you are changing your name, bring the document that proves the change: a marriage certificate, divorce decree, or court order.

Do not assume your documents are acceptable — Texas has strict rules about what counts as proof of residency and residency period. If you are unsure, call the office at (972) 941-4700 before you go and describe what documents you have. Staff can tell you whether they will work.

Services You Can Handle at This Office

The Plano office handles the full range of driver license services: new licenses, renewals, address changes, name changes, duplicate licenses, and license replacements. You can also take your written test (the knowledge test) and your road test (the driving test) at this location, though road tests may have a wait of several weeks depending on demand.

If you need a learner permit, you can get one here as well. You will need to pass the written test, bring your documents, and pay the permit fee. The permit is valid for one year and allows you to drive with a licensed adult in the car while you practice.

The office does not issue commercial driver licenses (CDLs) or motorcycle endorsements — those require a different location. If you need either of those, ask staff for the nearest office that handles them.

Fees and Payment Methods

Driver license fees in Texas vary by transaction type and how long you want your license to be valid. A standard five-year renewal costs less than a new eight-year license. The office accepts cash, debit cards, and credit cards — no checks.

If you are renewing online instead of in person, the fee is lower, but you can only renew online if your license is not expired and you meet other may be able to access rules. The office staff can tell you whether you may have access to for online renewal.

What to Expect During Your Visit

When you arrive, take a number from the dispenser near the entrance. You will see a digital display showing which number is being served. Wait in the seating area until your number appears. The process usually takes 10 to 20 minutes once you reach a window, depending on what you are doing.

If you are taking a written test, you will be directed to a testing station. The test has 30 questions about Texas traffic laws and road signs. You must answer at least 21 correctly to pass. If you fail, you can take it again the same day, but you will pay another test fee.

If you are taking a road test, you will schedule an appointment at the window, and staff will give you a date and time. Road tests are not done on the spot — they are scheduled weeks in advance. Bring your learner permit and a vehicle that is registered, insured, and in safe working condition.

Parking and Accessibility

The Coit Road office has a parking lot with standard spaces and accessible spaces for people with disabilities. If you have a disability placard or license plate, use the accessible spaces near the entrance. The building is single-story and has a ramp at the main entrance.

Inside, the office has seating throughout the waiting area and accessible restrooms. If you need information, ask any staff member when you arrive.

Frequently Asked Questions

Can I renew my license online instead of going to the office?

You may be able to renew online through the Texas DPS website if your license is not expired and you meet other rules. The online process is faster and cheaper. The office staff can tell you whether you may have access to, or you can check the Texas DPS website before you go.

How long does a road test take?

The driving test itself takes about 20 to 30 minutes. However, you cannot take it the same day you explore — you must schedule it in advance, and wait times are usually several weeks. Bring your learner permit, a valid ID, and a vehicle that is registered and insured.

What if I fail the written test?

You can take it again the same day, but you will pay another test fee. You have three attempts per visit. If you fail all three, you must wait at least one day before trying again at any Texas DPS office.

Do I need an appointment?

No. The Plano office does not take appointments. You arrive, take a number, and wait. Weekday mornings before 10:00 a.m. usually have shorter waits than afternoons or Fridays.

What if my documents are not accepted?

Call the office at (972) 941-4700 before you go and describe what you have. Staff can tell you whether your documents will work. If they will not, they can tell you what you need instead. Do not make the trip without confirming first.