You can renew online if your license is valid or expired within five years and has no suspension or medical holds
You can renew your Utah driver's license online through the DLD Online Services portal at find.utah.gov/dld if your license is still valid or expired no more than five years ago, you have no medical holds, and your license was not suspended or revoked. The process takes about 10 minutes, costs $32 for a four-year renewal, and you receive your new license by mail within 7 to 10 business days.
If your license is suspended, you have a medical condition on file, or you need to change your address, you must renew in person at a Driver License Division office instead. The online system cannot handle these situations and will reject your renewal if you try.
Key Takeaways
- You can renew online only if your current license is valid or expired within the last five years and has no suspension or medical holds.
- The online renewal costs $32 for a four-year license and takes about 10 minutes to complete through the DLD Online Services portal.
- Your new license arrives by mail in 7 to 10 business days; you do not receive a temporary license during this time.
- If your license is suspended, revoked, or has a medical hold, you must renew in person at a Driver License Division office.
- You will need your current license number, Social Security number, and a valid credit or debit card to complete the online renewal.
What you need before you start the online renewal
Gather your current Utah driver's license, your Social Security number, and a credit or debit card. You will also need access to an email address where you can receive a confirmation. The DLD Online Services portal accepts only Visa, Mastercard, American Express, or Discover — it does not accept PayPal or other digital wallets.
Check your license expiration date before you begin. If your license expired more than five years ago, the online system will not accept your renewal and you will need to visit a Driver License Division office in person. Similarly, if you know your license was suspended or revoked, do not attempt the online process — you will be turned away and will have to go to an office anyway. If you are unsure whether your license has a hold or suspension, call the Driver License Division at 801-538-3800 before you start.
Step-by-step: completing your renewal online
Go to find.utah.gov/dld and select "Renew Driver License" from the menu. Enter your driver's license number and the last four digits of your Social Security number. The system will pull up your record and ask you to confirm your personal information — name, date of birth, and address. If any of this information is wrong, stop here and contact the Driver License Division before proceeding, because the online system cannot change your address or name.
Review the vision and medical questions on the next screen. Answer honestly about any changes to your health or vision since your last renewal. If you answer yes to any medical question, the system may flag your renewal for manual review or require you to visit an office. Once you confirm your answers, you will be asked to pay the $32 renewal fee. Enter your card information and submit. You will receive a confirmation email with a reference number — save this for your records.
Your new license will be mailed to the address on file. You do not receive a temporary license or a printable confirmation you can use while you wait. If you need to drive before your new license arrives and your current license is still valid, you can continue using it.
When you cannot renew online and must go in person
If your license is suspended or revoked, you cannot renew online. You must visit a Driver License Division office, where staff will explain why your license was suspended and what steps you need to take to restore it. This may involve paying a reinstatement fee, completing a defensive driving course, or providing proof that a medical condition has been resolved.
You also must renew in person if you need to change your name, address, or organ donor status; if you want to add or remove a motorcycle endorsement; or if you have a medical hold on your record. In-person renewals cost the same $32 for a four-year license and take about 15 to 20 minutes, but you receive your new license on the spot with a new photo and vision screening.
What to do if your online renewal is rejected
If the DLD Online Services portal rejects your renewal partway through, the system will display an error message explaining why. Common reasons include a suspension or medical hold on your record, a license that expired more than five years ago, or incorrect personal information. Write down the error message and contact the Driver License Division at 801-538-3800 to find out what needs to be resolved before you can renew.
If your payment was processed but your renewal was rejected, the charge will appear on your card. Contact the Driver License Division with your confirmation number, and they can refund the $32 fee or explore it to an in-person renewal if you need additional services. Do not attempt to renew again online, as this will delay your original renewal and may result in duplicate charges.
Timeline and what happens after you submit
After you submit your online renewal, the Driver License Division processes your request within 1 to 3 business days. Your new license is then printed and mailed to your address on file, arriving in 7 to 10 business days. During this time, your current license remains valid if it has not yet expired, so you can continue to drive and use it for identification.
If you do not receive your new license within 10 business days, contact the Driver License Division with your confirmation number. They can check the status of your renewal and remail your license if it was lost in transit. Keep your confirmation email until your new license arrives, as you may need the reference number to track your order or resolve any issues.
In-person renewal at a Driver License Division office
If you cannot renew online, you will need to visit a Driver License Division office in person. Bring your current license, proof of residency (a utility bill or lease dated within 60 days), and your Social Security card or a document showing your number. The office will take a new photo, ask you to pass a vision screening, and process your renewal on the spot.
You can find office locations and hours at dld.utah.gov. Some offices accept walk-ins, but many now require you to book an appointment online. Check your local office's page before you go, as wait times vary by location and time of day. Bring all required documents with you, as staff cannot process your renewal without them.
Frequently Asked Questions
Can I renew online if my license is expired?
Yes, if it expired within the last five years. If it expired more than five years ago, you must renew in person. The online system will tell you when ready if your license is too old to renew online.
What if I moved and need to change my address?
You cannot change your address during an online renewal. You must visit a Driver License Division office in person and bring proof of your new address, such as a utility bill or lease dated within 60 days.
Do I get a temporary license while I wait for my new one?
No. The online renewal does not issue a temporary license. If your current license is still valid, you can use it to drive. If it has already expired, you should not drive until your new license arrives.
How long does it take to get my new license after I renew online?
The Driver License Division processes your renewal within 1 to 3 business days, then mails your license. You should receive it within 7 to 10 business days total. If you do not receive it within 10 days, contact the division with your confirmation number.
What if the online system says I cannot renew?
The system will show an error message explaining why. Common reasons are a suspension, medical hold, or license expired more than five years ago. Call 801-538-3800 to find out what needs to be fixed before you can renew online or in person.