Where the Plano Driver's License Office Is Located

The Texas Department of Public Safety (DPS) operates a driver's license office in Plano at 2610 Coit Road, Plano, TX 75023. This is one of several DPS locations in the Dallas-Fort Worth area. The office issues new licenses, renewals, replacements, and handles name or address changes.

Plano's office serves residents across the northern Dallas suburbs. If you live closer to another DPS location — such as the offices in Frisco, McKinney, or central Dallas — you may have shorter wait times there instead. All Texas DPS offices issue the same documents and follow the same rules, so location choice is mainly about convenience.

Hours and What to Bring

DPS offices in Texas typically operate Monday through Friday, 8 a.m. to 5 p.m., with some variation by location. The Plano office follows this schedule, but hours can change for holidays or staffing. Before you go, call ahead at the DPS customer service line or check the Texas DPS website to confirm current hours for the Coit Road location.

You will need to bring original documents, not copies. For a first-time license, bring your birth certificate or passport, proof of Texas residency (utility bill, lease, or bank statement dated within the last 30 days), and proof of your Social Security number. If you are renewing or replacing a license, bring your current or expired license plus one proof of residency. Bring your completed process form DL-44 if you have already filled it out at home.

The office does not accept photographs you bring yourself — they take your photo on-site. Wear clear glasses if you normally do, since your license photo must match how you appear when stopped by police.

Wait Times and Walk-In vs. Appointment

The Plano DPS office accepts both walk-ins and appointments. Walk-in wait times vary widely depending on the day and time. Mornings on weekdays tend to be busier than afternoons. If you can schedule an appointment through the Texas DPS online system, you will likely wait less time in the office itself, though you still need to arrive a few minutes early.

To book an appointment, visit the Texas DPS website and select the Plano location. You choose your service type (new license, renewal, replacement, or change of information) and pick an available time slot. Appointments fill up weeks in advance during busy seasons, so plan ahead if you have a important date.

What You Can and Cannot Do at This Office

The Plano DPS office issues standard driver's licenses and identification cards. It also handles renewals, replacements for lost or damaged licenses, and updates to your address or name. If you need a Real ID — the federal standard required for domestic air travel and entry to federal buildings — you can get it here, but you will need additional documents beyond a standard license (a passport, birth certificate, and two proofs of residency).

This office cannot issue commercial driver's licenses (CDLs). If you need a CDL, you must go to a DPS office that handles commercial testing, which includes a written exam and a road test. The nearest CDL-testing locations to Plano are in Dallas and other larger cities. The DPS website lists which offices offer CDL services.

The office also cannot issue a hardship license or occupational license if your license has been suspended. Those require a court order or approval from the Texas DPS Administrative License Revocation (ALR) program, which you must obtain before visiting the office.

Fees and Payment Methods

A standard Texas driver's license costs $16 for a four-year license or $32 for an eight-year license. A Real ID costs an additional $16. Replacement licenses cost $11. Address or name changes are free if done at the same time as a renewal or replacement, but cost $11 if done alone. Prices are set by the state and do not vary by location.

The Plano office accepts cash, debit cards, and credit cards. Bring enough cash or a valid card to cover the fee. Some offices have ATMs on-site, but do not rely on it — bring payment with you.

If Your License Is Suspended or You Have a Driving Record Issue

If your license is suspended due to unpaid traffic fines, failure to appear in court, or a DUI conviction, the Plano DPS office cannot straightforward issue you a new one. You must first resolve the suspension through the court system or the Texas DPS ALR program. Once the suspension is lifted, you can visit the office to get a replacement license or, in some cases, a hardship license that allows limited driving while the suspension is in place.

If you have an outstanding warrant or active criminal case, bring documentation showing the case has been resolved before visiting. The DPS office will check your record against state and federal databases before issuing a license.

Getting to the Plano Office and Parking

The Coit Road location is accessible by car. Parking is available on-site, though it can fill up during peak hours. If you are using public transit, check the DART (Dallas Area Rapid Transit) website for bus routes near 2610 Coit Road. The office is not directly on a major transit line, so driving or a rideshare service is usually faster.

If you cannot visit in person, Texas offers online renewal for some driver's licenses. If your license is not expired and you have no address or name changes, you may be able to renew by mail or online through the Texas DPS website. Check your may be able to access before making the trip to Plano.

Key Takeaways

  • The Plano DPS office is located at 2610 Coit Road and is open Monday through Friday, 8 a.m. to 5 p.m., though you should confirm hours before visiting.
  • Bring original documents including your birth certificate or passport, proof of residency, and proof of your Social Security number for a first-time license.
  • You can book an appointment online through the Texas DPS website to reduce wait time, or walk in during off-peak hours like early afternoon.
  • A standard four-year driver's license costs $16; a Real ID costs an additional $16 and requires extra documents like a passport.
  • If your license is suspended, you must resolve the suspension through the court or Texas DPS before the office can issue a replacement.

Frequently Asked Questions

Can I renew my license online instead of going to Plano?

You may be able to renew online if your license is not expired, you have no address or name changes, and you have no suspensions or holds. Check the Texas DPS website to see if you are may be able to access. If you are not, you must visit the Plano office or another DPS location in person.

What if I don't have a birth certificate?

A U.S. passport or passport card works as proof of citizenship and identity instead. If you have neither, you can order a birth certificate from the Texas Vital Statistics office before your DPS visit. This takes one to two weeks, so plan ahead.

Do I need an appointment or can I just walk in?

Walk-ins are accepted, but appointments typically mean shorter waits. If you book an appointment online, you still need to arrive a few minutes early. Walk-in times vary by day and hour; early afternoon on weekdays is usually less crowded than morning.

What if I moved to Plano from another state?

You need a new Texas license. Bring your out-of-state license, proof of Texas residency (utility bill or lease), your birth certificate or passport, and proof of your Social Security number. The office will not transfer your old license — you will get a new Texas license with a new number.

Can I get a Real ID at the Plano office?

Yes. Real ID requires your standard documents plus a passport or birth certificate and two separate proofs of residency. The fee is $16 on top of the license cost. Real ID is required for domestic air travel starting in 2025, though the important date has been extended multiple times.