What You Need to Do to Replace Your Utah Driver's License

To replace a lost, stolen, or damaged Utah driver's license, you must visit a Driver License Division office in person with proof of identity and residency. Utah does not allow online or mail-in replacement for standard licenses. The process takes about 15 minutes at the office, and you will receive a temporary paper license on the spot while your permanent card is mailed to you within 7 to 10 business days.

The cost is $20 for a standard replacement, or $30 if you need a Real ID-compliant license. If your license was stolen, you should also file a report with local law enforcement and bring that report number to the Driver License Division office — this protects you if someone tries to use your old number for fraud.

Key Takeaways

  • You must appear in person at a Utah Driver License Division office with a valid form of identity and proof of your current address.
  • A replacement license costs $20 for a standard license or $30 for a Real ID-compliant license.
  • You will receive a temporary paper license when ready and your permanent card by mail within 7 to 10 business days.
  • If your license was stolen, bring a police report number to the office to flag the old license as invalid.
  • Utah does not offer online, phone, or mail-in replacement — you cannot use a third-party service to renew on your behalf.

Documents You Must Bring to the Driver License Division Office

Bring one document from the primary identity list: a valid U.S. passport, a valid passport card, a certified birth certificate, a valid military ID, or a valid tribal ID. If you do not have any of these, you may bring two documents from the secondary identity list: a Social Security card, a school or work ID, a marriage certificate, a divorce decree, or an adoption decree.

You must also bring proof of your current Utah address. Acceptable documents include a recent utility bill (electric, gas, water, or internet), a lease or mortgage statement, a property tax notice, a bank or credit card statement, or a government check. The document must show your name and current address and be dated within the last 60 days. A driver's license from another state does not count as proof of address.

If you are replacing a stolen license, bring the police report number or a copy of the report itself. If your license was damaged (water-damaged, faded, or physically broken), bring the damaged card with you so the office can see the condition.

Where to Go and How to Schedule Your Visit

Utah has Driver License Division offices in Salt Lake City, Ogden, Provo, St. George, Moab, Vernal, and Price. You can walk in without an appointment during regular business hours, but wait times vary by location and time of day. To find the office nearest you and check current hours, visit the Utah Driver License Division website or call 801-538-3800.

If you want to reduce your wait time, you can schedule an appointment online through the Utah Driver License Division website. Appointments are available at most locations and typically have shorter wait times than walk-ins. Even with an appointment, bring all required documents — the office will not process your replacement without them.

What Happens at the Office and What You Receive

When you arrive, check in at the front desk and tell the staff member that you need a replacement license. They will verify your documents, take a new photo (unless you request to use your existing photo from your old license), and collect the $20 or $30 fee. You can pay by cash, debit card, or credit card.

Before you leave, you will receive a temporary paper license that is valid for driving when ready. This temporary license is valid for 30 days and looks like a printed receipt. Your permanent plastic card will be mailed to the address you provide at the office within 7 to 10 business days. If you do not receive it within two weeks, call the Driver License Division to check the status.

Real ID Compliance and Upgrade Options

Utah's standard driver's license is not Real ID-compliant, meaning it cannot be used for federal purposes like boarding a domestic flight or entering a federal building after May 7, 2025. If you need a Real ID-compliant license, you must request it when you replace your license and pay $30 instead of $20.

To get a Real ID license, you must bring the same identity and address documents as for a standard replacement, plus one additional document proving your Social Security number: your Social Security card, a W-2 form, a tax return, or a 1099 form. If you already have a Real ID license and are straightforward replacing it because it is lost or damaged, you do not need to provide the Social Security document again — just tell the office you want to keep your Real ID status.

If Your License Was Stolen and You Suspect Fraud

File a police report with your local law enforcement agency as soon as you realize your license is stolen. Bring the report number or a copy of the report to the Driver License Division office. The office will flag your old license number as invalid in the system, which prevents someone from using it to open accounts or commit fraud in your name.

You should also monitor your credit report for suspicious activity. You can request a free credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) once per year at annualcreditreport.com. If you see fraudulent accounts or inquiries, contact the credit bureau and the creditor when ready.

Common Mistakes to Avoid

Do not bring an expired passport or an out-of-state driver's license as your primary identity document — Utah requires documents that are currently valid. If your birth certificate is not certified (it does not have an official seal or stamp), it will not be accepted. Ask your county clerk's office for a certified copy if you need one.

Do not assume your temporary paper license will work for all purposes. Some businesses, banks, and government offices may not accept it. If you need to use your license for something important (like opening a bank account or getting on a plane), wait for your permanent card to arrive or bring additional documents like a passport.

Do not delay replacing a stolen license. The longer you wait, the greater the risk that someone will use your old number for fraud. Replace it within a few days of discovering it is missing.

Frequently Asked Questions

Can I replace my license by mail or online?

No. Utah requires you to appear in person at a Driver License Division office with original documents. You cannot use a mail-in service or third-party vendor to replace your license.

How long does the permanent card take to arrive?

Your permanent plastic license card will be mailed within 7 to 10 business days of your visit. If you do not receive it within two weeks, contact the Driver License Division at 801-538-3800 to check the status and request a replacement card if needed.

What if I do not have a birth certificate or passport?

You can bring two documents from the secondary identity list instead: a Social Security card, school or work ID, marriage certificate, divorce decree, or adoption decree. You must also bring proof of your current address.

Can I use my temporary paper license to fly or enter a federal building?

No. A temporary paper license is not Real ID-compliant and will not be accepted for federal purposes. You must wait for your permanent card to arrive, or bring a valid passport instead.

What if I lost my license and do not have a police report?

You can still replace your license without a police report. A report is only necessary if you want to flag your old license as stolen in the system to prevent fraud. If you lost it but do not suspect theft, straightforward bring your identity and address documents to the office.