What You Can and Cannot Replace Online in Missouri
Missouri allows you to renew your driver's license online through the Missouri Department of Revenue website, but replacement — a new license due to loss, theft, or damage — works differently. You cannot complete a full replacement online. Instead, you must request a duplicate license through the online system, which is Missouri's term for a replacement when your current license is lost, stolen, or damaged.
The online duplicate request process is faster than visiting a license office in person, but it has strict limits. You can only use it if your license is still valid (not expired) and you have not had more than one duplicate issued in the past 12 months. If your license is expired, or if you need corrections to your name, address, or other information, you must go to a Missouri license office.
The duplicate you receive by mail will have the same expiration date as your original license. It is a legal replacement — you can drive with it when ready once it arrives — but you will need to pay a fee and provide specific information during the request.
Key Takeaways
- Missouri's online duplicate request works only if your license is currently valid and you have not received another duplicate in the past 12 months.
- You must provide your Social Security number, driver's license number, and date of birth to request a duplicate online.
- The fee for a duplicate license is $11.50, paid by credit or debit card during the online request.
- Your replacement license will arrive by mail within 7 to 10 business days under normal circumstances, though processing times may vary.
- If your license is expired or you need to change information on it, you cannot use the online duplicate process and must visit a license office in person.
Step-by-Step Process for Requesting a Duplicate Online
Start by visiting the Missouri Department of Revenue website and locating the driver's license services section. Look for the option labeled "Request a Duplicate License" or "Duplicate Driver's License." You will be directed to an online form that asks for your personal information.
Enter your full name exactly as it appears on your current license, your date of birth, your Social Security number, and your current driver's license number. Double-check each field — errors in this information can delay processing or result in a license mailed to the wrong address. You will also need to confirm your current mailing address, which is where the duplicate will be sent.
Review the information you entered, then proceed to payment. Missouri accepts Visa, Mastercard, American Express, and Discover. The fee is $11.50. After payment is processed, you will receive a confirmation number on screen — save this number or print the confirmation page. You may need it if you have questions about your request status.
What Information and Documents You Need Before Starting
You do not need to upload documents or provide physical proof when requesting a duplicate online. However, you must have the following information ready before you begin:
- Your current driver's license number
- Your date of birth
- Your Social Security number
- Your current mailing address
- A valid credit or debit card for the $11.50 fee
If you do not have your license number memorized and cannot locate your license (which is the reason you are requesting a duplicate), you can still proceed — Missouri's system can look up your license number using your name, date of birth, and Social Security number. However, having the number ready speeds up the process.
Timeline and What to Expect After You Submit
After you submit your online request and payment is confirmed, your duplicate license enters the mail queue. Under normal processing conditions, you should receive it within 7 to 10 business days. This timeline does not include weekends or state holidays, so if you submit your request on a Friday, the 7 to 10 days begins counting on Monday.
You will not receive an email or text notification when your license ships — the confirmation number you received at the end of your online request is your only proof that the request was submitted. If you lose this confirmation number, contact the Missouri Department of Revenue directly with your name and date of birth, and they can verify that your request was processed.
Your replacement license will arrive in a standard envelope with no tracking number. If you do not receive it within 12 business days, or if you need to check the status of your request, call the Missouri Department of Revenue at 573-526-2407 during business hours (Monday through Friday, 8 a.m. to 5 p.m. Central Time).
Situations Where You Cannot Use the Online Process
The online duplicate request is not available if your license is expired. If your license has passed its expiration date, you must visit a Missouri license office in person to renew it. At that time, you can also request a replacement if your license is lost or damaged.
You also cannot use the online process if you have already received one duplicate in the past 12 months. Missouri limits duplicate requests to one per year through the online system as a fraud prevention measure. If you need a second duplicate within 12 months, you must go to a license office and explain the situation to a staff member, who can issue one at their discretion.
Additionally, if you need to change any information on your license — such as your name, address, or correcting an error in your personal details — the online duplicate process will not help. You must visit a license office to make these changes. The online system only reproduces your existing license information.
Fees and Payment Methods
The fee for a duplicate driver's license in Missouri is $11.50. This is a flat rate regardless of whether you request it online or in person. Payment must be made by credit or debit card when you submit your online request — Missouri does not accept cash, check, or money order through the online system.
The accepted card types are Visa, Mastercard, American Express, and Discover. Your card will be charged when ready when you submit your request, and you will receive a receipt on screen. If your card is declined, the system will prompt you to try a different card or contact your bank to verify the transaction is allowed.
There are no additional fees for mail delivery or processing. The $11.50 covers the duplicate license itself and the cost of mailing it to your address.
Frequently Asked Questions
Can I request a duplicate if my license was suspended or revoked?
No. The online system checks your driving record before allowing you to request a duplicate. If your license is suspended or revoked, you cannot request a duplicate online. You must visit a license office and resolve the suspension or revocation before a new license can be issued.
What if I moved and my address on file is outdated?
During the online duplicate request, you will be asked to confirm your current mailing address. Update it to your new address at that time, and your duplicate will be mailed there. However, if you also want to update your address on the license itself (so it prints on the card), you must visit a license office in person — the online duplicate process cannot change the address printed on the license.
Can I request a duplicate for someone else, like a family member?
No. The online duplicate request system requires you to enter your own personal information and Social Security number. You cannot request a duplicate for another person through this process. They must request their own duplicate or visit a license office.
What happens if my duplicate arrives damaged or with errors?
Contact the Missouri Department of Revenue when ready at 573-526-2407 with your confirmation number and a description of the problem. They can issue a replacement at no additional cost if the error or damage was caused during processing or mailing. Keep the damaged license in case they ask to see it.
Is the online duplicate process the same as renewing my license?
No. A duplicate is a replacement for a lost, stolen, or damaged license — it has the same expiration date as your original. A renewal extends your license for another term (usually five or eight years depending on your age) and requires you to visit a license office or use Missouri's online renewal system if you are renewing before expiration.