Where the Plano Driver's License Office Is Located

The Plano Driver's License Office is located at 2610 W. Spring Creek Parkway, Plano, TX 75023. This is the main Texas Department of Public Safety (DPS) office serving Plano and surrounding areas in Collin County. It handles standard driver's license transactions, renewals, and replacements for both Texas residents and those moving to Texas.

The office sits near the intersection of Spring Creek Parkway and Dallas North Tollway, in a commercial area accessible from multiple directions. If you are coming from downtown Plano, head west on Spring Creek Parkway; if you are coming from the north or south on the tollway, take the Spring Creek exit. Street parking and a small lot are available on-site, though the lot fills during peak hours.

Office Hours and When to Go

The Plano DPS office is open Monday through Friday, 8:00 a.m. to 5:30 p.m., and Saturday from 8:00 a.m. to 12:00 p.m. It is closed on Sundays and state holidays. These hours can change without notice, so call ahead at (972) 941-7000 before making a trip, especially if you are traveling from outside Plano.

The office is busiest between 10:00 a.m. and 3:00 p.m. on weekdays. If you can go early in the morning or late in the afternoon on a Tuesday, Wednesday, or Thursday, you will typically wait less than 30 minutes. Saturdays are also busy, particularly between 9:00 a.m. and 11:00 a.m. The office does not take appointments; service is first-come, first-served.

Key Takeaways

  • The Plano office is at 2610 W. Spring Creek Parkway and serves standard driver's license renewals, replacements, and new licenses for Texas residents.
  • Hours are Monday–Friday 8:00 a.m. to 5:30 p.m. and Saturday 8:00 a.m. to 12:00 p.m.; call (972) 941-7000 to confirm before you go.
  • Bring your current license or ID, proof of residency, and proof of Social Security number; requirements vary by transaction type.
  • The office operates on a first-come, first-served basis with no appointments; early morning or late afternoon visits typically have shorter waits.
  • If you cannot visit in person, Texas offers online renewal for some license types and mail-in renewal for certain situations.

Documents You Need to Bring

What you bring depends on whether you are renewing, replacing, or getting a new license. For a standard renewal, bring your current Texas driver's license or ID card, proof of your Social Security number (Social Security card, W-2, or 1099 form), and proof of current Texas residency (utility bill, lease, mortgage statement, or bank statement dated within the last 60 days). If your name has changed since your last license, bring a certified copy of the document that shows the change—marriage certificate, divorce decree, or court order.

For a replacement license (lost, stolen, or damaged), bring proof of identity, proof of Social Security number, and proof of residency. You do not need your old license. If your license was stolen, you may want to bring a police report, though it is not required by DPS.

For a new license (first-time Texas resident or first-time driver), bring your out-of-state license or passport, proof of Social Security number, two documents showing your current Texas address, and proof of your date of birth if your passport does not show it. If you are under 18, a parent or guardian must be present with their own ID.

The Plano office accepts documents in person only. You cannot mail documents ahead or submit them electronically through this location.

Fees and Payment Methods

A standard five-year driver's license costs $45 in Texas. An eight-year license (available to drivers 36 and older) costs $60. A replacement for a lost or damaged license costs $11. A name-change correction costs $11. These fees are set by the state and do not vary by location.

The Plano office accepts cash, debit cards, and credit cards. It does not accept checks or mobile payment apps like Venmo or PayPal. If you are paying for multiple transactions (for example, a license and an ID card), each is charged separately.

When to Use Other Options Instead

If you cannot visit the Plano office in person, Texas offers alternatives for some transactions. Online renewal is available if your license is not expired, you have no address changes, and you have no medical or legal restrictions. You can renew online at the Texas DPS website; the fee is the same as in-office renewal, and your new license arrives by mail in 7 to 10 business days.

If your license is expired by more than two years, or if you have had a name change, address change, or medical restriction added, you must visit an office in person. The Plano location is the closest option for Plano residents, but if you live closer to another DPS office in the Dallas-Fort Worth area—such as Arlington, Irving, or Garland—you can visit any of them; Texas recognizes transactions at any DPS office statewide.

If you are renewing a commercial driver's license (CDL), you must visit an office in person. The Plano office handles CDL renewals, but bring your current CDL, medical certificate (if required), and any other documents specific to your endorsement type.

Common Mistakes to Avoid

The most common mistake is bringing incomplete proof of residency. A utility bill or lease must be dated within the last 60 days and show your current address. A bank statement works, but a credit card statement does not. If you just moved, bring a lease or utility bill in your new name; a piece of mail addressed to you at the new address is not enough on its own.

A second mistake is assuming your old license counts as proof of identity for a replacement. It does not. You need a passport, military ID, or another government-issued photo ID. If you lost your license and have no other ID, bring your Social Security card and two documents showing your address, and the office will work with you, but the process takes longer.

Do not assume the office has your documents on file from a previous visit. Bring originals or certified copies. Photocopies are not accepted. If you are unsure whether a document qualifies, call (972) 941-7000 before you go.

Frequently Asked Questions

Can I renew my license by mail from Plano?

Mail-in renewal is not widely available in Texas. You can renew online if your license is current and you have no address or status changes. Otherwise, you must visit the Plano office or another DPS location in person. Online renewal takes 7 to 10 business days and costs the same as in-office renewal.

What if I don't have a Social Security card?

Bring a W-2, 1099, or other tax document showing your Social Security number. If you have none of these, call (972) 941-7000 before you visit; the office may ask you to contact the Social Security Administration first to obtain a replacement card or a letter confirming your number.

Do I need an appointment at the Plano office?

No. The office operates first-come, first-served. You can arrive anytime during business hours and wait your turn. There is no way to reserve a time slot online or by phone. Arriving early in the morning or late in the afternoon typically means shorter waits.

Can I get a Real ID at the Plano office?

Yes. A Real ID-compliant license costs the same as a standard license and requires the same documents, plus proof of citizenship (passport, birth certificate, or naturalization papers). Tell the clerk you want a Real ID when you arrive, or mention it when you check in.

What if my address changed but I don't have a new utility bill yet?

Bring a lease, mortgage statement, or bank statement dated within the last 60 days showing your new address. If you just moved and have none of these, bring a signed lease and a piece of mail from the landlord or a government agency addressed to you at the new address. Call (972) 941-7000 to ask what the office will accept in your specific situation.