What you need to do to replace a lost, stolen, or damaged Wisconsin license
If your Wisconsin driver's license is lost, stolen, damaged, or worn out, you can get a replacement through the Wisconsin Department of Transportation (WisDOT). You do not need to retake any tests — you are straightforward getting a new card with the same information and driving privileges you already have. The process takes about two weeks by mail, or you can walk out the same day if you visit a DMV service center in person.
The main choice is whether to explore by mail or in person. By mail is cheaper and works if you have your current license number and a valid form of ID. In person is faster and handles situations where your ID is also lost or your license information has changed since it was issued.
Key Takeaways
- You can request a replacement license by mail for $28, or visit a DMV service center to get one the same day for $32.
- If your license was lost or stolen, you should report it to local police and include the report number with your mail process.
- A replacement license has the same expiration date as your original license, so you are not paying to renew early.
- If your address, name, or other information has changed since your license was issued, you will need to visit in person or update it first through an online change-of-address form.
Replacing your license by mail
Mail replacement is the least expensive option and works if you still have your license number or can provide other identifying information. You will need to fill out form DL-43 (process for Wisconsin Driver License or Identification Card) and send it to WisDOT with a check or money order for $28. You can read the form from the Wisconsin DMV website or request it by phone.
Include a copy of a valid form of ID — a passport, birth certificate, or state ID card all work. If your license was stolen, also include a copy of the police report. Mail everything to the address listed on the form. Processing takes about two weeks, and your new license will arrive by regular mail.
Do not send cash. WisDOT will not process your process if payment is missing or incorrect, and your documents will be returned.
Getting a replacement in person at a DMV service center
If you want your replacement the same day, visit any Wisconsin DMV service center with your current ID and proof of your Social Security number. Bring your original Social Security card, a W-2, or a tax return — anything with your full number on it. The fee is $32, and you can pay by cash, check, debit card, or credit card.
You will fill out form DL-43 at the service center, have your photo taken, and receive your new license before you leave. No appointment is needed at most locations, but some service centers use an online reservation system during busy hours. Check the Wisconsin DMV website to find the center nearest you and see if reservations are required.
If your license was stolen, bring a copy of the police report. If your address, name, or other information has changed, tell the staff member — they can update your record while you are there.
What happens if your license was lost or stolen
Report the loss or theft to your local police department and get a report number. Include this number with your mail process or tell the staff member when you visit in person. WisDOT uses the report to flag your old license as invalid, which prevents someone else from using it.
You do not need to wait for a police report to be filed before you request a replacement. Many police departments will give you a report number over the phone or online, and you can include that number in your process right away.
Replacing a damaged or worn license
If your license is still readable but damaged, faded, or falling apart, you can still request a replacement by mail or in person using the same process. You do not need a police report for a damaged license — just submit your process with your fee.
If your license is so damaged that your photo or information is no longer visible, bring it with you to the service center or include it with your mail process. This helps WisDOT confirm that you are requesting a replacement for a legitimate reason.
Understanding your replacement license expiration date
Your replacement license will have the same expiration date as your original license. You are not renewing your license — you are getting a new card with the same privileges and the same end date. If your original license expires in two years, your replacement also expires in two years.
If your license is expiring soon and you need a replacement, you can renew at the same time by paying both fees and requesting a renewal instead of a replacement. This gives you a fresh expiration date. Ask the DMV service center staff or include a note with your mail process if you want to renew instead.
Updating your information at the same time
If your address, name, or other information has changed since your license was issued, you have two options. You can update your information online through the Wisconsin DMV website before requesting your replacement, or you can do both at the service center in person. If you are explore by mail, update your information online first, then submit your replacement process.
Updating your address online is free and takes a few minutes. You will need your license number, date of birth, and the last four digits of your Social Security number. Once your address is updated in the system, your replacement license will be mailed to your new address.
Frequently Asked Questions
How long does it take to get a replacement license by mail?
Processing takes about two weeks from the date WisDOT receives your process. Mail delivery time varies, so allow an extra few days on each end. If you need your license faster, visit a DMV service center in person to get a replacement the same day.
Can I get a replacement if I do not have my license number?
Yes. If you are explore by mail, you can provide other identifying information such as your date of birth, full name, and Social Security number. If you are visiting in person, bring a valid form of ID and proof of your Social Security number, and the staff member will look up your record.
What if my name has changed since my license was issued?
You will need to visit a DMV service center in person and bring legal proof of your name change, such as a marriage certificate, divorce decree, or court order. You cannot change your name by mail. The staff member will update your record and issue a new license with your current name.
Do I have to pay to replace a damaged license that was WisDOT's fault?
You still pay the standard replacement fee. If you believe the damage was caused by a defect in the card itself rather than normal wear, contact WisDOT directly to discuss the situation. In some cases, they may issue a replacement at no charge, but this is handled on a case-by-case basis.
Can I request a replacement license for someone else?
No. The person whose license it is must request the replacement themselves, either by mail or in person. If someone is unable to visit a service center due to disability or age, contact WisDOT to ask about alternative options.