Where the Plano Driver's License Office Is Located

The Texas Department of Public Safety (DPS) operates a driver's license office in Plano at 2610 Dallas Drive, Plano, TX 75093. This is one of several offices serving the Dallas-Fort Worth area. The office handles standard driver's license renewals, replacements, and new license applications for Collin County residents and others in the surrounding region.

Plano's office is not the only DPS location in the area — Dallas, Richardson, and other nearby cities also have driver's license offices. If you cannot reach the Plano location or prefer a different time, you can visit another office in the region. However, the Plano office is the most convenient choice if you live or work in north Dallas.

Hours of Operation and When to Visit

The Plano driver's license office is open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed on weekends and state holidays. Hours may change without notice, so call ahead at (972) 424-7293 before you go, especially if you are planning a trip during a holiday week or if you need to confirm the office is open.

The office does not take appointments. You arrive, take a number, and wait your turn. Wait times vary widely — early mornings (8:00 to 9:30 a.m.) and late afternoons (after 4:00 p.m.) tend to be less crowded than midday. Tuesdays and Wednesdays are typically slower than Mondays and Fridays. If you have a straightforward transaction like a renewal, you may be served in 15 to 30 minutes; if you need a new license or have a problem with your record, plan for 45 minutes to an hour.

Key Takeaways

  • The Plano DPS office is at 2610 Dallas Drive and is open Monday through Friday, 8:00 a.m. to 5:00 p.m., with no appointments available.
  • Call (972) 424-7293 to confirm hours before you visit, as holiday schedules and closures can change.
  • Bring your current driver's license or ID, proof of residency, and any documents required for your specific transaction (renewal, replacement, or new license).
  • Early mornings and late afternoons usually have shorter wait times than midday hours.
  • If you cannot visit Plano, other DPS offices in Dallas, Richardson, and surrounding cities serve the same region.

What Documents to Bring to the Plano Office

The documents you need depend on whether you are renewing, replacing, or obtaining a new license. For a renewal, bring your current Texas driver's license, proof of residency (utility bill, lease, or bank statement dated within 90 days), and your Social Security number or a document showing it. If your license has been expired for more than two years, you may need to take the written test again.

For a replacement (lost, stolen, or damaged license), bring proof of identity, proof of residency, and your Social Security number. A replacement costs less than a new license and takes the same amount of time.

For a new license, bring your birth certificate or passport, proof of Social Security number, proof of residency, and proof of your current address if it differs from your residency document. You will also take the written test and vision test at the office. If you are under 18, a parent or guardian must be present.

Texas also requires proof of lawful presence in the United States. This can be your passport, birth certificate, visa, or other federal document. Bring the original or a certified copy — photocopies are not accepted for this requirement.

Fees and Payment Methods at the Plano Location

Driver's license fees in Texas vary by license type and validity period. A standard five-year driver's license costs $45, while an eight-year license costs $65. These fees are set by the state and are the same at every DPS office, including Plano.

The Plano office accepts cash, debit cards, and credit cards. Some offices also accept checks, but call ahead to confirm if you plan to pay by check. If you are renewing online through the Texas DPS website, you can avoid the office visit entirely — online renewals cost $25 and are available if your license is not expired and you have no medical or legal restrictions.

When You Cannot Visit in Person

If you cannot visit the Plano office, Texas offers online renewal for many drivers. You can renew your license on the Texas DPS website if your license is not expired, you have no change of address, and you have no medical conditions or legal holds on your record. Online renewal takes about 7 to 10 business days and costs $25.

If you do not meet the requirements for online renewal, you must visit a DPS office in person. You can visit any Texas DPS office — not just Plano — so if another location is more convenient, you can go there instead. Some offices in smaller towns may have shorter wait times than Plano.

Texas also offers a mail-in renewal option for drivers over 85 years old. If you are younger and cannot visit an office, online renewal is your only remote option.

Common Mistakes to Avoid at the Plano Office

The most common mistake is bringing incomplete documents. Proof of residency must be dated within 90 days — an old utility bill will not work. Photocopies of your birth certificate or passport are not accepted; you must bring the original or a certified copy. If you are unsure whether a document qualifies, call the office before you go.

Another frequent error is arriving without your Social Security number or a document showing it. You cannot complete your transaction without it. If you do not have your Social Security card, bring a W-2, tax return, or other official document that displays your number.

Do not assume your address on file is correct. If you have moved since your last license, bring proof of your new address. If your address is wrong, the office will update it, but you need to provide the proof.

Frequently Asked Questions

Can I renew my Texas license at the Plano office if I live out of state?

No. Texas driver's licenses are issued only to Texas residents. If you have moved out of state, you must obtain a license from your new state. If you still live in Texas but are temporarily out of state, you can renew online if you meet the requirements, or wait until you return to visit the Plano office in person.

What if I do not have proof of residency?

Proof of residency must be a document dated within 90 days showing your name and current address — typically a utility bill, lease, or bank statement. If you do not have one, contact the Plano office at (972) 424-7293 to ask what alternative documents they accept. Some offices allow mortgage statements or property tax records if they are recent.

How long does a new license take if I get it at the Plano office?

You receive a temporary paper license when ready after your transaction is complete. Your permanent plastic license arrives by mail in 7 to 10 business days. The temporary license is valid for driving while you wait for the permanent one.

Do I need an appointment at the Plano DPS office?

No. The Plano office operates on a first-come, first-served basis. You take a number when you arrive and wait your turn. To reduce wait time, visit early in the morning or late in the afternoon on a Tuesday or Wednesday.

What if the Plano office is too busy when I arrive?

You can visit another DPS office in the Dallas-Fort Worth area instead. Offices in smaller cities like Frisco, McKinney, or Arlington may have shorter waits. All Texas DPS offices handle the same transactions and charge the same fees.