Testing locations in Crossville

The Crossville Driver License Testing Center is operated by the Tennessee Department of Safety and Homeland Security (TDSH). It is located at 1275 North Main Street, Crossville, TN 37829. This is the primary location where you can take your written knowledge test in Crossville.

The center handles both written tests and road tests. You do not need to go to a separate facility for each — the same location administers both. Hours and exact procedures can change, so call ahead at the center or check the TDSH website before you go.

If you cannot reach the Crossville center or need backup options, the Cumberland County Clerk's Office sometimes offers written testing as well. However, the dedicated testing center is your most reliable choice and typically has more frequent testing windows.

Key Takeaways

  • The Crossville Driver License Testing Center is at 1275 North Main Street and is run by the Tennessee Department of Safety and Homeland Security.
  • You take both your written knowledge test and road test at the same location, so you do not need to travel between facilities.
  • Call the center or visit the TDSH website to confirm current hours and whether walk-ins are accepted or appointments are required.
  • Bring your learner's permit, proof of identity, and proof of residency — requirements are the same whether you test in Crossville or elsewhere in Tennessee.

What to bring to the testing center

Tennessee requires specific documents before you can sit for the written test. Bring your learner's permit (also called a learner's license), a valid form of identification, and proof of your current address. A utility bill, lease agreement, or bank statement dated within the last 60 days works for proof of residency.

Do not assume the testing center will have copies of forms or documents. Bring originals or certified copies. If you are under 18, bring a parent or guardian — Tennessee law requires a supervising adult to be present during testing for minors.

How to schedule your test appointment

Tennessee allows you to schedule written tests online through the TDSH website or by calling the Crossville center directly. Online scheduling is faster and lets you pick a specific date and time. If you call, have your learner's permit number ready.

Some testing centers accept walk-ins during certain hours, but appointment slots fill quickly in Crossville. Scheduling ahead reduces your wait time and guarantees a spot. If you miss your appointment, you may lose your slot and have to reschedule.

Test format and what to expect

The written knowledge test in Tennessee covers traffic laws, road signs, and safe driving practices. You answer multiple-choice questions on a computer at the testing center. The test takes about 30 to 45 minutes, depending on how quickly you work through the questions.

You must score at least 80 percent to pass. If you fail, you can retake the test, but there is usually a waiting period of a few days before you can test again. The exact rules vary, so ask the testing center staff when you arrive if you do not pass on your first attempt.

Fees and payment methods

Tennessee charges a fee for the written knowledge test. The exact amount varies by year and test type, so confirm the current cost when you schedule. The Crossville testing center accepts cash and card payments — ask which payment methods they take when you call or book online.

If you fail and retake the test, you pay the fee again. Some people budget for two test attempts to avoid a surprise cost if they do not pass the first time.

If you fail or need to reschedule

If you do not pass the written test, the testing center will tell you your score and which topics you missed. You can study those areas and retake the test after the waiting period ends. The Crossville center staff can tell you the exact number of days you must wait before scheduling your next attempt.

If you need to cancel or move your appointment, do so through the TDSH website or by calling the center. Canceling in advance is better than missing your appointment, because missing it may result in a fee or a longer wait before you can reschedule.

Frequently Asked Questions

Can I take the written test without an appointment?

Some Tennessee testing centers accept walk-ins during specific hours, but the Crossville center's policy changes. Call 1-615-251-8590 (TDSH main line) or the Crossville center directly to ask whether walk-ins are currently accepted. Scheduling ahead is safer and faster.

What happens if I fail the written test?

You receive your score when ready and learn which topics you missed. You can retake the test after a waiting period — usually a few days. You pay the test fee again. Study the weak areas and call to schedule your next attempt.

Do I need my learner's permit to take the written test?

Yes. Your learner's permit is required identification for the written test. If you have not obtained one yet, you must get it first at a TDSH office. The Crossville testing center can direct you to the nearest location if you need to explore for a learner's permit.

Can someone take the test for me or help me during the test?

No. You must take the test yourself, and no outside help is allowed during testing. The test is proctored, meaning staff watch to may support fairness. If you need accommodations due to a disability, contact TDSH in advance to request them.

How long does the written test take?

The test itself takes 30 to 45 minutes. Add time for check-in, verification of documents, and receiving your results. Plan to spend about an hour at the testing center from arrival to departure.