AAA Cannot Replace Your Massachusetts Learner's Permit

AAA does not issue or replace learner's permits in Massachusetts. Only the Registry of Motor Vehicles (RMV) can replace a permit that has been lost, stolen, or damaged. You must contact the RMV directly — either in person at a branch office, by mail, or through their online portal — to request a replacement.

This is a common source of confusion because AAA handles some driver licensing tasks in other states and offers services like testing and education. In Massachusetts, however, the RMV is the sole authority for all permit and license matters, including replacements.

Key Takeaways

  • The Massachusetts Registry of Motor Vehicles (RMV), not AAA, issues replacement learner's permits.
  • You can request a replacement in person at any RMV branch, by mail with the correct form, or online through the RMV website.
  • A replacement permit costs money and requires proof of your identity and the reason for replacement (loss, damage, or theft).
  • Processing times vary by method: in-person is fastest, mail takes one to two weeks, and online requests depend on your local branch's workload.

How to Request a Replacement Permit at an RMV Branch

The fastest way to replace a learner's permit is to visit an RMV branch in person. Bring your Social Security number or ITIN, proof of your Massachusetts residency (such as a utility bill or lease), and a form of identification. If your permit was stolen, bring a police report or the report number. If it was damaged, bring the damaged permit itself if you still have it.

You will fill out the appropriate form at the branch — staff can direct you to it or help you complete it. The fee for a replacement permit varies but is typically under $50. You will receive your new permit on the spot or within a few days, depending on the branch's processing speed and whether they need to verify information with other agencies.

RMV branches are located throughout Massachusetts. You can find the nearest one and check its hours on the official RMV website. Some branches are busier than others, so arriving early or checking wait times online before you go can save time.

Replacing Your Permit by Mail

If you cannot visit a branch in person, you can request a replacement by mail. Contact the RMV to request the correct form — this is usually the process for Duplicate License or Permit form. Fill it out completely, include your fee payment (check or money order), and mail it to the RMV address provided on the form.

Mail processing typically takes one to two weeks, though this can vary depending on how busy the RMV is. Include a copy of your proof of identity and residency with your mailed request. If your permit was stolen, include a copy of the police report or report number. Keep a copy of everything you send for your records.

Replacing Your Permit Online

The RMV offers online services through its website for certain transactions, including some replacement requests. Log in to your RMV account or create one if you do not have one already. You will need your driver's license or learner's permit number, your date of birth, and your Social Security number or ITIN to set up an account.

Not all branches process online replacement requests at the same speed, and some may require you to visit in person or mail your request instead. Check the RMV website to see whether your local branch accepts online replacement requests and what the expected processing time is. If online is not an option for your branch, you can choose mail or in-person instead.

What Information You Will Need

Regardless of which method you choose, have the following ready before you start the replacement process:

  • Your Social Security number or ITIN
  • Proof of Massachusetts residency (utility bill, lease, bank statement, or government mail dated within the last 60 days)
  • A form of identification (passport, birth certificate, or state ID)
  • The reason for replacement (lost, stolen, or damaged)
  • A police report number if your permit was stolen
  • The damaged permit itself, if you still have it and it was damaged rather than lost

If any of this information is missing or incorrect, your request will be delayed. Double-check everything before you submit it, whether in person, by mail, or online.

Fees and Processing Times

The cost of a replacement learner's permit in Massachusetts is set by the RMV and does not vary by method. As of the most recent RMV fee schedule, replacement permits cost less than a new permit would, but the exact amount can change. Check the RMV website or call your local branch to confirm the current fee before you submit your request.

Processing times depend on how you request the replacement. In-person requests are processed when ready or within a few days. Mail requests take one to two weeks on average. Online requests vary by branch but typically take five to ten business days. During busy periods — such as summer or after holidays — all methods may take longer.

What to Do If Your Permit Was Stolen

If your learner's permit was stolen rather than straightforward lost, file a police report first. You will need the report number or a copy of the report to submit with your replacement request. This protects you in case someone tries to use your stolen permit and also documents the theft for the RMV.

When you request your replacement, clearly state that the permit was stolen and include the police report information. The RMV may flag your account to prevent fraudulent use of the stolen permit. If you notice any suspicious activity on your driving record after the theft, contact the RMV when ready to report it.

Frequently Asked Questions

Can I drive while waiting for my replacement permit?

No. Your learner's permit is the document that authorizes you to drive. Once it is lost, stolen, or too damaged to use, you cannot legally drive until you have the replacement in hand. If you need to drive before the replacement arrives, you will have to wait or find another way to get where you need to go.

Do I have to go back to the RMV if my replacement permit arrives damaged?

Yes. If your replacement arrives damaged or unreadable, contact the RMV and request another replacement. Bring the damaged permit with you or mail it back with a note explaining the damage. Most RMV branches will replace a defective permit at no additional cost.

What if I lost my permit and do not know my Social Security number?

You will need to locate your Social Security number or ITIN before you can request a replacement. Check your tax returns, W-2 forms, or bank statements. If you cannot find it, contact the Social Security Administration to request a replacement card or a letter confirming your number.

Can I request a replacement permit for someone else?

No. The permit holder must request the replacement themselves, either in person or by signing the mail or online request. If you are a parent or guardian of a minor, you may help them complete the process, but they must be present for in-person requests and must sign any mailed or online forms.

How long is a replacement permit valid?

A replacement learner's permit is valid for the same length of time as your original permit. If your original permit was set to expire in six months, your replacement will also expire in six months from the date it was issued. The expiration date does not reset when you get a replacement.