You can change your address on a VicRoads learner permit online, by mail, or in person at a VicRoads office

VicRoads requires you to notify them within 14 days of moving to a new address in Victoria. The fastest method is the online service through the VicRoads website, which takes about 10 minutes and costs nothing. If you cannot use the online system, you can mail a completed form or visit a VicRoads customer service centre in person. Your learner permit remains valid during the address change — you do not need a replacement permit unless your name or date of birth has also changed.

The address on your learner permit must match your current residential address. VicRoads uses this address to contact you about renewals, send test results, and verify your identity. If your address is incorrect and you are stopped by police, you may be asked to provide proof of your current address, which can create complications during a traffic stop.

Key Takeaways

  • You must notify VicRoads of an address change within 14 days of moving, or you may face a fine.
  • The online address change service is free and the quickest option if you have internet access and your learner permit number.
  • If you use the mail or in-person method, you will need to complete form DL44 or DL44A and provide proof of your new address.
  • Your learner permit does not need to be physically replaced when you change address unless your name or date of birth has changed.
  • VicRoads processes address changes within 5 to 10 business days by mail, and when ready if you use the online service.

Changing Your Address Online Through VicRoads

The online address change service is available on the VicRoads website under "Manage your licence or permit". You will need your learner permit number, your date of birth, and your new residential address. The system will ask you to confirm your identity by answering security questions based on your VicRoads records.

Once you submit the change online, it is processed when ready and you will receive a confirmation email. You do not need to print anything or visit an office. Your learner permit number stays the same, and the updated address is recorded in the VicRoads system within minutes. If you do not have internet access or cannot remember your permit number, use the mail or in-person method instead.

Changing Your Address by Mail

Complete the form DL44A (process to Change Address) and mail it to the VicRoads address listed on the form. You must include proof of your new address — an original or certified copy of one of the following documents: a utility bill, rental agreement, mortgage statement, council rates notice, or bank statement dated within the last three months and showing your name and new address.

Mail your completed form and proof of address to VicRoads, PO Box 1365, Docklands VIC 3008. Processing takes 5 to 10 business days from the date VicRoads receives your mail. Keep a copy of what you send in case you need to follow up. If your mail is lost or delayed, you can contact VicRoads on 13 11 71 to check the status of your change.

Changing Your Address In Person at a VicRoads Office

Visit any VicRoads customer service centre with your learner permit and proof of your new address. Bring an original or certified copy of a document dated within the last three months showing your name and new address — the same documents accepted by mail work here. You do not need an appointment at most locations, but you can book one online to reduce wait time.

The staff member will update your address on the spot, and the change is recorded when ready in the VicRoads system. You will receive a receipt confirming the change. This method is useful if you need the change processed the same day or if you prefer to speak to someone in person. Find your nearest VicRoads office on the VicRoads website by entering your postcode.

Documents You Need to Prove Your New Address

VicRoads accepts original or certified copies of documents dated within the last three months. The document must show your name and your new residential address. Accepted documents include: utility bills (electricity, gas, water), rental agreements or tenancy agreements, mortgage statements, council rates notices, bank statements, and credit card statements.

If you have recently moved and do not yet have a document in your name at the new address, contact VicRoads on 13 11 71 to discuss alternative proof. Some people in this situation can provide a letter from their landlord or a statutory declaration. Do not send original documents by mail — send certified copies instead, as originals may not be returned.

What Happens If You Do Not Update Your Address

VicRoads can issue a fine if you do not notify them of an address change within 14 days. The fine amount varies but can be substantial. More importantly, if your address is incorrect and you are stopped by police, you may be unable to prove your current residence, which can complicate the traffic stop and may result in additional questions.

An outdated address also means you will not receive important mail from VicRoads, including renewal notices before your learner permit expires. If your permit expires and you do not renew it on time because you missed the notice, you will need to reapply and pay the full fee again. Keeping your address current prevents these problems.

Changing Your Address If You Have Also Changed Your Name or Date of Birth

If your name or date of birth has changed in addition to your address, you cannot use the straightforward address-change process. Instead, you must explore for a replacement learner permit. This requires a new process form, proof of identity, and proof of the name or date of birth change (such as a birth certificate, marriage certificate, or court order).

Contact VicRoads on 13 11 71 or visit a customer service centre to find out which form you need and what documents to bring. A replacement permit costs a fee and takes longer to process than a straightforward address change. Plan ahead if you are changing your name and address at the same time.

Frequently Asked Questions

How long does it take for VicRoads to process an address change?

Online changes are processed when ready and confirmed by email. Mail takes 5 to 10 business days from the date VicRoads receives your form. In-person changes at a customer service centre are processed on the spot.

Do I need to get a new learner permit card when I change my address?

No. Your learner permit card does not need to be replaced when you change address only. The updated address is recorded in the VicRoads system, and that is what police and testing officers see when they check your details. If your name or date of birth has changed, you will need a replacement card.

What if I move interstate and no longer live in Victoria?

If you move out of Victoria, you should notify VicRoads and may need to obtain a learner permit from your new state. Contact VicRoads on 13 11 71 to discuss your situation, as the process depends on which state you are moving to and whether you plan to return to Victoria.

Can I change my address if my learner permit has expired?

You can notify VicRoads of an address change even if your permit has expired, but you cannot use it to drive. If your permit has expired, you will need to renew it before you can drive again. You can change your address and renew your permit at the same time by visiting a customer service centre or contacting VicRoads on 13 11 71.

What counts as proof of my new address?

VicRoads accepts utility bills, rental agreements, mortgage statements, council rates notices, bank statements, and credit card statements — all dated within the last three months and showing your name and new address. Original or certified copies are both acceptable. If you do not have any of these documents yet, contact VicRoads to discuss other options.