How to reschedule your Connecticut learner's permit test appointment
You can reschedule your Connecticut learner's permit written test through the DMV's online portal, by phone, or in person at a DMV office. The method you use depends on how much time you have before your scheduled test and whether you have access to the internet.
Connecticut does not charge a fee to reschedule. You will keep the same test fee you already paid when you originally booked your appointment — you do not pay again. However, you must reschedule at least one business day before your test date, or the DMV may treat it as a no-show and you will forfeit your fee.
The fastest way to reschedule is online through the Connecticut DMV's appointment system. If you cannot reschedule online or your test is within 24 hours, call the DMV directly or visit an office in person.
Key Takeaways
- Reschedule online at ct.dmv.gov, by phone at 860-263-5700, or in person at any Connecticut DMV office.
- You must reschedule at least one business day before your test date, or you will lose your test fee.
- No additional fee applies when you reschedule — your original payment covers the rescheduled appointment.
- Have your confirmation number or driver's license number ready when you reschedule by phone or online.
- If you miss your rescheduled appointment without canceling, you will need to pay the test fee again to book a new one.
Rescheduling online through the Connecticut DMV portal
Go to ct.dmv.gov and select the appointment management option. You will be asked to enter your confirmation number (sent to you when you booked) or your driver's license number. The system will display your current appointment date and time.
Select a new date and time from the available slots. Connecticut DMV offices offer appointments on weekdays and some Saturdays, depending on the location. Once you confirm your new appointment, you will receive an updated confirmation email or text message with your new test date and the office address.
The online system is available 24 hours a day. If you reschedule online, your change takes effect when ready and you do not need to call or visit an office.
Rescheduling by phone with the Connecticut DMV
Call the Connecticut DMV at 860-263-5700 during business hours. Have your confirmation number or driver's license number ready. Tell the representative you need to reschedule your learner's permit test and provide your current appointment date.
The representative will tell you which dates and times are available at your preferred DMV office. You can choose a new appointment on the call. The representative will confirm your new date and time and may send you a confirmation email or text, depending on the contact information you provided when you originally booked.
Phone lines are typically busier in the morning and early afternoon. Calling late in the day or early in the week may result in shorter wait times.
Rescheduling in person at a Connecticut DMV office
Visit any Connecticut DMV office and tell a staff member you need to reschedule your learner's permit test. Bring your confirmation number or driver's license. The staff member will show you available appointment slots and let you choose a new date and time on the spot.
In-person rescheduling is useful if you are already at a DMV office for another reason or if you do not have internet access. You will receive a printed confirmation with your new appointment details before you leave.
What happens if you miss your rescheduled appointment
If you do not show up for your rescheduled test and do not cancel beforehand, the DMV will mark the appointment as a no-show. You will lose your test fee and must pay again to book a new appointment.
If you know you cannot make your rescheduled appointment, cancel it at least one business day before the date. Canceling protects your fee and allows someone else to use that time slot. You can cancel online, by phone, or in person using the same methods you used to reschedule.
Connecticut DMV office locations and hours
Connecticut has DMV offices in Wethersfield, Waterbury, Norwich, Danbury, and Stamford. Each office handles learner's permit tests, though some locations may have longer wait times than others. Check ct.dmv.gov for the full list of offices, hours, and which locations offer Saturday appointments.
If you reschedule for a different office than your original appointment, make sure you know the address and parking information before you arrive. Some offices have limited parking or are in downtown areas where street parking is required.
Common mistakes when rescheduling
Do not wait until the day before your test to reschedule. The DMV requires at least one business day notice, and if your test is on a Monday, you must reschedule by Friday of the previous week. Waiting until the last minute may leave you with no available slots.
Do not assume your confirmation number is the same as your driver's license number. When you reschedule online or by phone, use the confirmation number from your original appointment booking email. If you cannot find it, use your driver's license number instead.
Do not reschedule multiple times without a reason. While rescheduling itself is free, repeatedly booking and canceling appointments can result in the DMV placing restrictions on your account or requiring you to call instead of using the online system.
Frequently Asked Questions
Can I reschedule my test the day before it is scheduled?
No. Connecticut requires at least one business day notice to reschedule. If your test is tomorrow, you cannot reschedule through the normal system. Contact the DMV office directly by phone to explain your situation — they may be able to help, but there is no may provide.
Do I have to reschedule at the same DMV office?
No. You can reschedule your test at any Connecticut DMV office that offers learner's permit testing. Some offices have more available appointments than others, so you may have more date and time choices if you are willing to travel to a different location.
What if I lose my confirmation number?
Use your driver's license number instead when you reschedule online or by phone. If you do not have your driver's license yet, call the DMV at 860-263-5700 and provide your name and date of birth — the representative can look up your appointment.
Will I have to pay again if I reschedule?
No. Your original test fee covers your rescheduled appointment. You only pay again if you miss your rescheduled test without canceling and need to book a completely new appointment.
Can I reschedule online if my test is this week?
Yes, as long as your test is not within 24 hours. The online system will not let you reschedule if your appointment is tomorrow or today. If you need to reschedule within 24 hours, call 860-263-5700 or visit a DMV office in person.