Reprint Your Permit Online Through MyDMV

You can reprint your Massachusetts learner's permit through the MyDMV online portal without visiting a Registry of Motor Vehicles office. The process takes about 10 minutes and costs $25. Your new permit arrives by mail in 7 to 10 business days.

You will need your current MyDMV account login, your Social Security number, and a valid payment method (debit or credit card). The system will ask you to confirm your identity and current permit information before processing the reprint request.

Key Takeaways

  • Reprints cost $25 and are ordered entirely online through MyDMV; no office visit is required.
  • Your new permit arrives by mail in 7 to 10 business days, so plan ahead if you need it for a road test or driving appointment.
  • You must have an active MyDMV account with your email address and password to start the reprint process.
  • If your permit was lost, stolen, or damaged, the reprint fee is the same whether you order online or in person at a Registry office.

Step-by-Step: Ordering a Reprint on MyDMV

Log in to your MyDMV account at mass.gov/mydmv using your email address and password. If you do not have an account, you will need to create one before you can order a reprint. The registration process takes about 5 minutes and requires your name, date of birth, and driver's license or ID number.

Once logged in, look for the "Manage Your License or Permit" section. Select "Reprint Permit" from the menu. The system will display your current permit information and ask you to confirm it is correct. Review your name, date of birth, address, and permit number carefully.

Choose your reason for the reprint: lost, stolen, or damaged. This does not affect the fee or processing time, but the Registry uses this information for record-keeping. Select your payment method and enter your card details. You will receive a confirmation number by email when ready after payment is processed.

What Happens After You Order

Massachusetts Mail Services will print and mail your new permit to the address on file in your MyDMV account. Standard delivery takes 7 to 10 business days. If your address has changed since you received your original permit, update it in MyDMV before ordering the reprint, or contact the Registry to have your address corrected.

You can use your confirmation number to track the status of your reprint order. Log back into MyDMV and select "Check Reprint Status" to see whether your permit has been printed, mailed, or delivered. If your permit does not arrive within 10 business days, contact the Registry at 617-351-4500 with your confirmation number.

When You Cannot Use MyDMV for a Reprint

If you do not have an active MyDMV account or cannot remember your login information, you can still order a reprint in person at any Registry of Motor Vehicles office. Bring your Social Security card, proof of residency (utility bill or lease), and payment. The in-person process takes about 15 minutes, and you will receive your new permit by mail the same way.

If your permit was damaged in a way that makes it unreadable (water damage, torn barcode, faded photo), the Registry may ask you to visit an office in person so staff can photograph your current permit for their records. This is rare but can happen if the damage is severe enough that the barcode cannot be scanned.

Fees and Payment Methods

The reprint fee is $25, regardless of whether you order online or in person. MyDMV accepts Visa, Mastercard, American Express, and Discover. The payment is processed when ready when you submit your order, and you cannot cancel or refund the transaction after confirmation.

If you are ordering a reprint because your permit was stolen, you may want to file a police report first. Some insurance companies or employers require a report number for records. The police report does not affect your reprint order, but it creates a record of the theft.

Common Mistakes to Avoid

Do not wait until the day before your road test or driving appointment to order a reprint. The 7 to 10 business day timeline does not include weekends or holidays, and mail delays can add extra time. If you need your permit urgently, visit a Registry office in person instead; staff can sometimes issue a temporary permit the same day.

Make sure your address in MyDMV is current before you order. If the address is wrong, your new permit will be mailed to the old address, and you will have to contact the Registry to have it reissued. Check your account at least one week before ordering.

Do not order multiple reprints at once. If you submit the order twice by accident, you will be charged twice and receive two permits in the mail. If this happens, contact the Registry with both confirmation numbers to request a refund for the duplicate order.

Frequently Asked Questions

Can I use my old permit while I wait for the reprint to arrive?

No. Once you order a reprint, your old permit is deactivated in the system. You cannot use it for a road test or as proof of age. If you need to drive before your new permit arrives, you must visit a Registry office to request a temporary permit, which is issued on the spot.

What if I never received my reprint after 10 business days?

Contact the Registry at 617-351-4500 with your confirmation number and the address where it was mailed. Staff can check the status and remail your permit if it was lost in transit. If the permit was delivered but you did not receive it, check with neighbors or your building management.

Can I change my address at the same time I order a reprint?

Yes. Update your address in MyDMV before you submit the reprint order. Your new permit will be mailed to the updated address. If you change your address after ordering, contact the Registry to update it before the permit ships.

Is there a faster way to get a replacement permit?

Yes. Visit a Registry of Motor Vehicles office in person with your Social Security card, proof of residency, and $25. Staff can issue a temporary permit when ready, and your permanent permit will arrive by mail within 7 to 10 business days. Some offices also offer same-day printing for an additional fee.

What if my MyDMV password is expired or I cannot log in?

Go to mass.gov/mydmv and select "Forgot Password" to reset it. You will receive a link by email to create a new password. If you do not receive the email within 5 minutes, check your spam folder or contact the Registry for help resetting your account.