The fastest way to change your address in Ontario

You can change your address on your Ontario driver's license online through ServiceOntario, by mail, or in person at a ServiceOntario office. The online method is fastest — it takes about 10 minutes and you get confirmation the same day. You do not need to pay a fee, and you do not need to renew your licence early.

Your address change takes effect when ready online. If you use mail or visit in person, allow 10 to 15 business days for processing. You will receive a new licence card in the mail with your updated address printed on it, even though your current licence remains valid.

Key Takeaways

  • The online method through ServiceOntario is free and the fastest option, with confirmation the same day.
  • You need your driver's licence number, date of birth, and a valid email address to change your address online.
  • If you use mail or visit in person, bring proof of your new address such as a utility bill, lease, or mortgage statement dated within the last three months.
  • Your current licence stays valid while you wait for the new card with your updated address to arrive by mail.
  • If you have moved out of Ontario or your licence is suspended, you cannot use the online method and must visit a ServiceOntario office in person.

Changing your address online through ServiceOntario

Go to ontario.ca/changeaddress and log in with your Ontario username and password, or create one if you do not have one yet. You will need your driver's licence number, date of birth, and a valid email address. Enter your new address exactly as you want it to appear on your licence, then confirm and submit.

ServiceOntario will send a confirmation email to the address you provided. Your address change is recorded when ready in the system. A new licence card with your updated address will be mailed to you within 10 to 15 business days — you do not need to do anything else.

The online method is not available if your licence is currently suspended, cancelled, or expired, or if you have moved outside Ontario. In those cases, you must visit a ServiceOntario office or mail in your request.

Changing your address by mail

Print and complete the Change of Address form from ontario.ca/changeaddress, or request one by calling ServiceOntario at 1-800-387-3445. Include proof of your new address — a utility bill, lease agreement, mortgage statement, or property tax assessment dated within the last three months. Do not send your original licence.

Mail the form and proof to the address shown on the form. Processing takes 10 to 15 business days from the date ServiceOntario receives your envelope. Your new licence card will arrive by mail once approved. Keep your current licence — it remains valid during this time.

Changing your address in person at a ServiceOntario office

Find your nearest ServiceOntario office at ontario.ca/serviceontario. Bring your current driver's licence and proof of your new address dated within the last three months. Acceptable proof includes a utility bill, lease, mortgage statement, property tax assessment, or a letter from a landlord or employer on official letterhead.

The staff member will update your address on the spot. You will receive a new licence card by mail within 10 to 15 business days. Your current licence stays valid until the new one arrives. There is no fee for this service.

What counts as proof of your new address

ServiceOntario accepts documents dated within the last three months that show your name and new address. A utility bill (hydro, gas, water, or internet) is the most common choice. A lease agreement, mortgage statement, property tax assessment, or a letter from your employer or landlord on official letterhead also work.

If you have just moved and do not yet have a document in your name at your new address, ask your landlord or property manager for a signed letter on letterhead confirming your tenancy and move-in date. Some people use a recent bank statement or credit card statement if it shows their new address, though ServiceOntario prefers utility bills or lease documents.

What happens after you change your address

Your address is updated in the Ontario driver's licence system right away. If you changed it online, you will see confirmation in your email. Your current licence card remains valid — you do not need to carry the new one or wait for it to use your licence.

The new licence card arrives by mail within 10 to 15 business days. It will have your updated address printed on it. If you do not receive it after 15 business days, call ServiceOntario at 1-800-387-3445 to check the status.

If your address change is rejected or delayed

If you changed your address online and received an error message, check that you entered your licence number and date of birth exactly as they appear on your card. If the problem continues, visit a ServiceOntario office in person or mail in your request instead.

If you mailed in your request and have not heard back after 15 business days, call ServiceOntario at 1-800-387-3445 with your licence number. They can tell you whether your request was received and what stage it is in. If your proof of address was rejected, they will explain why and tell you what document to send instead.

Frequently Asked Questions

Do I have to pay to change my address on my Ontario licence?

No. Changing your address is free whether you do it online, by mail, or in person at a ServiceOntario office. You only pay a fee if you are renewing your licence early or replacing a lost or damaged card.

Can I change my address if my licence is expired?

No. You must renew your licence first through ServiceOntario, then change your address. If your licence expired more than a few years ago, you may need to pass a vision test or written test as part of the renewal process.

What if I moved to a new province — can I still update my Ontario address?

No. If you have moved out of Ontario permanently, you should get a driver's licence from your new province instead. You can still update your address online if you are temporarily out of province but plan to return to Ontario.

How long does it take to get my new licence card in the mail?

ServiceOntario mails new licence cards within 10 to 15 business days of approving your request. Delivery by Canada Post usually takes another 5 to 10 business days depending on where you live. Your current licence is valid the whole time.

What if the address on my new licence card has a typo?

Contact ServiceOntario at 1-800-387-3445 right away with your licence number. They can issue a corrected card at no charge. Do not use a licence with an incorrect address for official purposes like banking or insurance.