You can change your Ontario driver's license address online, by mail, or in person at a ServiceOntario office

The fastest way is online through the ServiceOntario website if you have a valid Ontario driver's license and a recent address proof document. The process takes about 10 minutes and costs $0 if you do it online or by mail. If you go in person, you'll pay a small fee — currently $15.50 for a standard address change — and walk out with your updated license the same day.

You do not need to pass a test or renew your license early. You only need to prove your new address with a document dated within the last 90 days, such as a utility bill, lease, mortgage statement, or government letter. Your license expiry date stays the same.

Key Takeaways

  • Online address changes through ServiceOntario are free and take 10 minutes, but you must have a valid Ontario license and a recent address proof document.
  • By mail, you send your license, a completed form, and address proof to ServiceOntario; it takes 10 to 15 business days and costs nothing.
  • In-person visits at a ServiceOntario office cost $15.50 and are complete the same day, but you may wait in line.
  • Address proof must be dated within 90 days and can be a utility bill, lease, mortgage statement, property tax notice, or government letter.
  • Your license expiry date does not change when you update your address.

Online address change through ServiceOntario

Go to the ServiceOntario website and select "Change your address on your driver's license." You will need your Ontario driver's license number, date of birth, and a photo of your address proof document. The document must be dated within the last 90 days. Acceptable documents include a utility bill (hydro, gas, water), a lease or rental agreement, a mortgage statement, a property tax notice, or a letter from a government agency with your name and new address.

Upload a clear photo of the document — front and back if it has both sides — and enter your new address exactly as it appears on the proof. ServiceOntario will review your submission within 5 to 10 business days. Once approved, your updated license information is registered in the system, and you can use your old license until it expires. You will not receive a new physical card in the mail; your address change is recorded in the Ontario driver's license database.

This method is free and works only if your current license is valid (not expired or suspended). If your license is expired, suspended, or revoked, you must renew or resolve the suspension before you can change your address online.

Mailing your address change to ServiceOntario

read and print the "Change of Address" form from the ServiceOntario website, or call 1-800-387-3445 to request one by mail. Complete the form with your name, driver's license number, date of birth, and new address. Include a photocopy of your address proof document (dated within 90 days) and your original driver's license or a photocopy of both sides.

Mail the package to the ServiceOntario address listed on the form. Processing takes 10 to 15 business days from the date ServiceOntario receives your envelope. There is no fee for a mail-in address change. You will not receive a new license card; your address is updated in the system, and your old license remains valid until expiry.

Keep a copy of everything you send, including the form and a photo of your address proof, in case ServiceOntario requests clarification. If you include your original license, you will not have a physical license to show until the updated one arrives, which may take several weeks after approval.

In-person address change at a ServiceOntario office

Find your nearest ServiceOntario office on the ServiceOntario website by entering your postal code. Bring your valid Ontario driver's license, your address proof document (dated within 90 days), and photo identification if your address proof is not a government document. The fee is $15.50, payable by cash, debit, or credit card.

Walk in during office hours — no appointment is needed, but wait times vary by location and time of day. The staff member will verify your address proof, update your information on the spot, and issue you a new physical driver's license card before you leave. Your new license will have your updated address and the same expiry date as your old one.

This is the only method that gives you an updated card when ready. If you need proof of your new address for a bank account, rental process, or other purpose within the next few days, an in-person visit is the fastest option.

What documents count as address proof

Your address proof must show your full name, your new address, and a date issued within the last 90 days. A utility bill (electricity, natural gas, water, internet, or phone) is the most common choice. Lease agreements, rental agreements, and mortgage statements all work. Property tax notices, assessment notices, and government benefit letters (such as from Service Canada or the Ontario Ministry of Health) are also accepted.

Bank statements, credit card statements, and insurance documents sometimes work, but ServiceOntario's rules on these change. Call 1-800-387-3445 to confirm before you submit if your document is not on the standard list. Do not send original documents by mail unless you are comfortable losing them; photocopies are accepted for mail-in requests.

If your name on the address proof does not match your name on your driver's license exactly — for example, if you recently married or changed your name — you will need to update your name on your license first. That requires a separate process and additional documents.

Timeline and what to expect after you submit

Online submissions are reviewed within 5 to 10 business days. Mail-in requests take 10 to 15 business days from receipt. In-person changes are complete the same day. "Business days" means Monday through Friday, excluding statutory holidays in Ontario.

Once your address change is approved, you do not receive a confirmation letter or email. Your address is straightforward updated in the Ontario driver's license database. If you submitted online or by mail, your old license card remains valid and you can use it until it expires. You do not need to carry a new card or proof of the address change.

If ServiceOntario needs more information — for example, if your address proof is unclear or your name does not match — they will contact you by phone or mail. Keep your submission receipt or confirmation number if you received one, so you can reference it if you need to follow up.

If your license is expired, suspended, or revoked

You cannot change your address online if your license is expired, suspended, or revoked. You must resolve the suspension or renew your license first. If your license is expired, you can renew it and change your address at the same time by visiting a ServiceOntario office or mailing in a renewal process with your new address.

If your license is suspended due to unpaid fines, a medical issue, or a criminal conviction, you must clear the suspension before you can update your address. Contact ServiceOntario at 1-800-387-3445 to find out why your license is suspended and what steps you need to take.

Frequently Asked Questions

Do I get a new license card when I change my address?

Only if you visit a ServiceOntario office in person. Online and mail-in address changes update your address in the system, but you keep your old card. Your old card remains valid until it expires, and your new address is recorded in the database that police and other officials can access.

How long does it take to change my address online?

The submission takes about 10 minutes. ServiceOntario reviews it within 5 to 10 business days. Once approved, your address is updated when ready in the system, though you will not receive a confirmation email.

Can I change my address if I just moved and don't have a utility bill yet?

You need a document dated within 90 days. If you have a signed lease, rental agreement, or a letter from your landlord with your name and new address, those work. A mortgage statement or property tax notice also counts. Call 1-800-387-3445 if you are unsure whether your document will be accepted.

What if I lost my driver's license?

You cannot change the address on a lost license. You must report it lost and request a replacement license. You can do this in person at a ServiceOntario office or by mail. Once you receive your replacement, you can change the address if needed.

Does changing my address affect my license expiry date?

No. Your license expiry date stays the same. Changing your address is a straightforward update that does not renew or extend your license.