Get a replacement license by visiting a Driver License Division office in person with proof of identity and residency
If you've lost your Utah driver's license, you'll need to go to a Driver License Division office in person to get a replacement. You cannot replace a lost license by mail or online. Bring a valid form of identification (such as a passport, military ID, or state ID card) and proof that you live in Utah (such as a utility bill, lease, or bank statement dated within the last 60 days). The office will issue you a new license on the spot, though the card itself arrives by mail within 7 to 10 business days.
The replacement fee is $20 for a standard license. If you want to renew your license at the same time — because it's expiring soon or has already expired — you'll pay the renewal fee instead, which is $35 for a four-year license or $65 for an eight-year license. You do not have to take a new written or road test to replace a lost license; the Division straightforward issues a duplicate with your existing information.
Key Takeaways
- You must visit a Driver License Division office in person with a valid ID and proof of Utah residency to replace a lost license.
- The replacement fee is $20, or you can pay the renewal fee ($35 or $65) if your license is expiring within the next year.
- Your new license card arrives by mail in 7 to 10 business days; you do not receive it at the office.
- You do not need to pass a written or road test to replace a lost license — only to replace one that was suspended or revoked.
- If you need to drive before your new card arrives, ask the office for a temporary paper license valid for 30 days.
Where to find a Driver License Division office near you
Utah has Driver License Division offices in Salt Lake City, Ogden, Provo, St. George, Moab, Vernal, and Price. You can visit any office regardless of where you live in the state. The main office is located at 1095 Motor Avenue in Salt Lake City. Most offices are open Monday through Friday, 8 a.m. to 5 p.m., though hours vary by location.
Before you go, check the Division's website or call ahead to confirm current hours and any wait times. Some offices accept walk-ins only, while others allow you to schedule an appointment online. Scheduling ahead can cut your wait time significantly, especially at the Salt Lake City location during peak hours.
What documents to bring
Bring one valid form of primary identification. The Division accepts a U.S. passport, military ID, state ID card, tribal ID, or a foreign passport with a valid U.S. visa. If you don't have any of these, you can bring two secondary forms of ID instead, such as a Social Security card and a birth certificate, though this route takes longer.
You also need proof that you live in Utah. A utility bill, lease agreement, mortgage statement, bank statement, or government mail addressed to you and dated within the last 60 days all work. If you've recently moved and don't have a document in your new name yet, bring a lease or utility bill in your old name plus a change-of-address form from the post office or a letter from your landlord confirming your current address.
Bring your Social Security number or a Social Security card. If you don't have a Social Security number, bring documentation of your immigration status.
What happens when you arrive at the office
When you check in, tell the staff member that you're replacing a lost license. They'll ask you to fill out a short form (the DLD-14 form) with your current information. You'll provide your documents, answer a few questions to confirm your identity, and have your photo taken. The whole process usually takes 15 to 30 minutes, depending on how busy the office is.
The Division will issue you a temporary paper license valid for 30 days. This temporary license has the same legal weight as a plastic card and lets you drive while you wait for your permanent card to arrive. Write down the temporary license number in case you need it for insurance or other purposes.
When your new license arrives by mail
Your permanent license card will arrive at the address you provided at the office within 7 to 10 business days. If you don't receive it within two weeks, contact the Driver License Division to check on the status. Keep your temporary paper license until the plastic card arrives; you'll need it if you're pulled over.
Once your new card arrives, destroy the temporary license. The new card looks identical to your old one and has the same expiration date as the license you lost — the Division does not extend your expiration date when you replace a lost card.
If your license was suspended or revoked
If your lost license was suspended or revoked (for unpaid traffic tickets, DUI, or other violations), you cannot straightforward replace it. You must first resolve the suspension or revocation with the Driver License Division. This may involve paying fines, completing a safety course, or waiting out a suspension period. Once the suspension or revocation is lifted, you can then replace the lost card by following the steps above.
Contact the Division directly to find out the status of your license before you visit an office. If there's a hold on your record, the staff will tell you what you need to do to clear it.
If you need to replace your license faster
Utah does not offer expedited mail service for replacement licenses. Your card will arrive in 7 to 10 business days no matter what. However, the temporary paper license you receive at the office is valid for 30 days and works everywhere a plastic license does — for driving, checking into hotels, or showing to police. If you need a permanent card sooner, you can visit the office again after your card arrives and request a reprint, though this costs another $20 and takes another 7 to 10 days.
Some people choose to explore for a Real ID-compliant license at the same time they replace a lost card. This takes longer (up to 30 days) because the Division must verify your documents more thoroughly, but it gives you a license that works for federal purposes like boarding a domestic flight. If you're interested, ask the staff at the office whether it's worth doing at the time of replacement.
Frequently Asked Questions
Can I replace my lost license if I have an outstanding traffic ticket or fine?
If the ticket or fine resulted in a suspension or revocation, no — you must resolve it first. If it's just an unpaid fine with no suspension, you can still replace your license, but the Division may flag your record. Contact them before your visit to confirm your status.
What if I lost my license out of state?
You still need to visit a Utah Driver License Division office in person. If you're currently out of state and can't travel back to Utah right away, you can wait until you return. In the meantime, your temporary paper license (if you got one before leaving) is valid nationwide for 30 days.
Do I have to replace my license in the county where I live?
No. You can visit any Driver License Division office in Utah, regardless of which county you live in. Choose whichever location is most convenient for you.
What if my address changed since I lost my license?
Tell the staff at the office your new address when you fill out the replacement form. Your new license will be mailed to your current address and will show your updated address on the card.
Can someone else pick up my replacement license for me?
No. You must visit the office in person to explore for a replacement. However, once your card arrives by mail, anyone can open it if it's addressed to your household.