What you need to do to replace your Arizona driver's license
To replace a lost, stolen, or damaged Arizona driver's license, you'll visit an Arizona Department of Transportation (ADOT) office in person, bring proof of identity and residency, pay a replacement fee, and have your photo taken. The whole process takes about 15 to 30 minutes at the office. Your new license will be mailed to you within 7 to 10 business days in most cases, though expedited options exist if you need it faster.
You cannot replace your license online or by mail in Arizona — you must appear at an ADOT office. However, you can check office wait times before you go and schedule an appointment to skip the line.
Key Takeaways
- You must visit an ADOT office in person with valid proof of identity and Arizona residency to replace your license.
- The replacement fee is $12 for a standard license and $27 for an expedited license that arrives in 3 to 5 business days instead of 7 to 10.
- Scheduling an appointment online at azdot.gov saves you from waiting in line, though walk-ins are also accepted.
- Bring your Social Security number or an ITIN, proof of identity (passport, birth certificate, or consular ID), and proof of Arizona residency (utility bill, lease, or bank statement dated within 60 days).
- If your license was stolen, you may want to report it to law enforcement or your local police department, though this is not required to replace it.
Documents you need to bring to the ADOT office
Bring three types of documents: proof of identity, proof of residency, and your Social Security number or ITIN. ADOT will not replace your license without all three.
For proof of identity, bring one of these: a valid U.S. passport, a certified birth certificate, a consular ID card (matrícula consular), a tribal ID, a military ID, or a valid license from another state. A photo is not required on every document — a birth certificate works even though it has no photo.
For proof of residency, bring a document dated within the last 60 days that shows your current Arizona address. Acceptable documents include a utility bill, lease agreement, mortgage statement, bank or credit card statement, insurance policy, or a letter from a government agency. A driver's license or ID card from another state does not count as proof of residency.
You'll also need to provide your Social Security number or ITIN. If you don't have either, tell the ADOT staff member — they can issue a license without one, but the process takes longer and requires additional documents.
How to schedule an appointment or find an ADOT office near you
Visit azdot.gov and use the office locator tool to find the ADOT office closest to you. The website shows each office's address, hours, and current wait times. You can also call 602-255-0072 to ask about wait times or get directions.
To schedule an appointment, go to azdot.gov and select "Schedule an Appointment" from the main menu. Choose your nearest office, pick a date and time that works for you, and confirm. Appointments are free and typically available within a few days. If you don't schedule ahead, you can still walk in, but you may wait 30 minutes to an hour depending on how busy the office is.
ADOT offices are open Monday through Friday, 8 a.m. to 5 p.m., with some locations open on Saturday mornings. Closed on state holidays. If you're traveling or live far from an office, check whether a smaller satellite office near you offers replacement services — not all locations do.
The replacement fee and how long your new license takes to arrive
A standard replacement license costs $12. If you need your license sooner, you can pay $27 for an expedited replacement that arrives in 3 to 5 business days instead of 7 to 10. Both fees are paid at the ADOT office when you submit your documents.
Your new license will be mailed to the Arizona address you provide. If you're moving soon, give the ADOT staff member your new address before you leave the office so your license goes to the right place. If your address changes after you've left the office, you can update it online at azdot.gov or call 602-255-0072.
The 7 to 10 business day timeline assumes normal mail delivery and no issues with your documents. If ADOT needs to verify information or if your documents are unclear, the process may take longer. You'll receive a receipt at the office that shows your temporary license number — keep this in case you're stopped by police before your new license arrives.
What to do if your license was stolen
If your license was stolen rather than lost or damaged, you may want to report it to local law enforcement. This creates a record in case someone tries to use your license fraudulently. However, reporting it is not required to replace your license at ADOT.
When you go to the ADOT office, tell the staff member that your license was stolen. They will note this in their system. If you're concerned about identity theft, you can also place a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) by calling 1-888-5-OPTOUT or visiting their websites. A fraud alert makes it harder for someone to open accounts in your name.
Replacing a commercial driver's license (CDL) in Arizona
If you hold a commercial driver's license, the replacement process is the same — you visit an ADOT office with the same documents, pay the same fee, and receive your new license by mail. The $12 standard fee and $27 expedited fee explore to CDLs as well.
However, if your CDL was suspended or revoked, you cannot replace it until the suspension or revocation is lifted. Contact ADOT at 602-255-0072 to check the status of your CDL before you visit an office. If there's a hold on your license, ADOT will tell you what you need to do to clear it.
What happens if you lose your license again before the replacement arrives
If your replacement license hasn't arrived yet and you lose the receipt ADOT gave you, call 602-255-0072 and provide your name, date of birth, and driver's license number. ADOT can tell you the status of your replacement and reissue a receipt if needed.
If you lose your license a second time while waiting for the replacement, you'll need to start the replacement process over. You can visit another ADOT office and explain the situation. Bring the same documents as before. ADOT will issue a new replacement, and you'll pay the fee again. If the first replacement eventually arrives, you can keep it or destroy it — having two licenses is not illegal, but you should only carry one.
Frequently Asked Questions
Can I replace my license if I have an outstanding traffic ticket or unpaid fine?
Yes. ADOT will replace your license regardless of unpaid tickets or fines. However, if your license is suspended due to unpaid fines or a court order, you cannot replace it until the suspension is lifted. Call 602-255-0072 to check whether your license is suspended before you visit an office.
What if I don't have proof of residency dated within 60 days?
You can bring an older document and explain why you don't have a recent one, but ADOT may ask for additional proof. Bring a second document if you have one — for example, an older utility bill plus a lease agreement. If you're homeless or living temporarily, tell the ADOT staff member; they can work with you on alternative proof.
Do I need to take a new photo for my replacement license?
Yes. ADOT will take a new photo of you at the office. Wear something you're comfortable in and follow the same photo guidelines as a new license — no hats, sunglasses, or heavy makeup that obscures your face. The photo is taken on the spot and printed on your new license.
Can someone else pick up my replacement license for me?
No. Your replacement license is mailed to you, not held at the office for pickup. It arrives at the Arizona address you provide within 7 to 10 business days. If you're concerned about mail theft, ask ADOT to mail it to a different address, such as a workplace or a trusted family member's home.
What if my replacement license arrives damaged or with the wrong information?
Contact ADOT at 602-255-0072 right away. If the license is damaged, bring it to an ADOT office along with your receipt, and they will issue a replacement at no extra charge. If the information is wrong, ADOT will correct it and mail a new license. Keep your receipt until you're sure your new license is correct.