What to do if your Utah driver's license goes missing
If your Utah driver's license is lost, you'll need to report it to the Driver License Division and request a replacement. You can do this in person at a Driver Services office, by mail, or online through the Utah Department of Public Safety website. The fastest route is usually online or in person, and you'll receive a new license within one to two weeks if you go in person, or two to three weeks by mail.
Utah does not charge a fee to replace a lost license — the replacement is free. You will need to provide proof of identity and residency, and you'll answer questions to confirm your information matches what's on file. If your address has changed since your last license, bring a current utility bill or lease agreement.
Key Takeaways
- You can report a lost license and request a replacement online, by mail, or in person at any Driver Services office in Utah.
- Replacement licenses are free in Utah, and you do not need to retake the written or road test.
- In-person replacement usually takes one to two weeks; mail requests take two to three weeks.
- Bring a current ID and proof of your address if it has changed since your last license was issued.
- If your license was stolen, you can report it to local police at the same time you request the replacement.
Replacing your license in person at a Driver Services office
Walking into a Driver Services office is the fastest way to get a replacement. Utah has offices in Salt Lake City, Ogden, Provo, St. George, and other cities. You can find the full list and hours on the Utah Department of Public Safety website. Bring your Social Security number (or the last four digits if you don't have the card), proof of residency such as a utility bill or lease, and any current ID you have — a passport, military ID, or school ID all work.
At the office, you'll fill out a form confirming your information and pay nothing. The staff will take a new photo and issue your replacement license on the spot or within a few days. If you're replacing a license that was stolen, mention that when you arrive — the office can note it in the system.
Requesting a replacement by mail
If you cannot visit an office, you can mail a request to the Driver License Division. Send a letter that includes your name, date of birth, current address, and the reason your license is lost. Include a copy of your proof of residency (utility bill, lease, or bank statement) and a copy of any ID you have. Mail it to the address listed on the Utah Department of Public Safety website.
Processing by mail takes longer — usually two to three weeks — because the Division has to receive your letter, verify your information, and mail your new license back to you. If you need the license sooner, in-person or online replacement is faster.
Using the online replacement option
Utah allows you to request a replacement license online through the Department of Public Safety website. You'll log in or create an account, confirm your identity by answering security questions based on your driving record, and request the replacement. You'll still need to visit a Driver Services office to have your photo taken, but you can schedule that appointment online and skip the paperwork step.
This method works well if you want to handle the paperwork at home but can get to an office within a few days. Once you've submitted your online request, you'll receive instructions on where and when to come in for your photo.
What happens if your license was stolen
If your license was stolen rather than lost, you can report it to local police at the same time you request the replacement. Having a police report on file protects you if someone tries to use your license number for fraud. When you go to the Driver Services office or submit your mail request, mention that it was stolen — the Division will flag your file.
You do not need the police report number to get your replacement, but having one is a good record to keep. If you're concerned about identity theft, you can also place a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) by contacting any one of them.
Timeline and what to expect after you request a replacement
If you go in person, you'll walk out with your new license the same day or within a few days. If you mail your request, expect two to three weeks from the date the Division receives it. If you use the online option and schedule a photo appointment, you'll get your license within a few days of your appointment.
Your new license will have a new number and will be valid for eight years (or until your birthday in the eighth year after issuance). The expiration date will be printed on the front. You can use your old license number for reference if needed, but your new number is what you'll use going forward.
If your address has changed
When you request a replacement, you can update your address at the same time. Bring a current utility bill, lease agreement, or bank statement showing your new address. If you're replacing your license in person, the office will update your address while they're processing the replacement. If you're mailing your request, include a copy of your proof of residency with your letter.
You do not need to pay extra to update your address during a replacement — it's included in the free replacement process. If your address changes again before your replacement arrives, contact the Driver License Division to update it.
Frequently Asked Questions
Do I have to take the written test again to get a replacement?
No. A replacement license for a lost or stolen license does not require you to retake any test. You only retake the written or road test if your license was suspended, revoked, or expired for more than three years.
Can I get a temporary license while I wait for my replacement?
Utah does not issue temporary paper licenses. If you need to drive before your replacement arrives, you can request an expedited replacement at a Driver Services office and receive it within a few days. If you're mailing your request, in-person replacement is your faster option.
What if I don't have a Social Security number?
You can still get a replacement. Bring any current ID you have (passport, military ID, tribal ID) and proof of residency. The Driver Services office can look up your information in the system using your name and date of birth.
How much does a replacement license cost?
Replacement licenses are free in Utah. There is no fee whether you replace it in person, by mail, or online.
Can I replace my license if I'm not a Utah resident anymore?
If you've moved out of state, you should get a license from your new state instead. If you still have a Utah address on file or need to maintain a Utah license for work, contact the Driver License Division to discuss your situation.