What You Need to Do Right Now
To replace a lost driver's license in Florida, you must visit a Florida Department of Highway Safety and Motor Vehicles (DHSMV) office in person with proof of identity and residency. You cannot renew or replace a license by mail or online in Florida. The replacement license costs $20 and takes about 30 minutes at the office, though you will receive a temporary paper license to use when ready while the plastic card is mailed to you.
If your license was stolen, you should also file a report with the local police department or sheriff's office. This creates an official record and protects you if someone tries to use your license number fraudulently. You do not need the police report to get a replacement license, but having one on file is a safeguard.
Key Takeaways
- You must appear in person at a DHSMV office with a valid ID and proof of Florida residency; no online or mail replacement is available.
- The replacement fee is $20, and you will receive a temporary paper license when ready and a plastic card by mail within 7 to 10 business days.
- If your license was stolen, file a police report with your local law enforcement agency to create a record of the theft.
- Bring original documents or certified copies; photocopies and digital images are not accepted for identity or residency proof.
Documents You Must Bring to the DHSMV Office
Florida requires two categories of documents: proof of identity and proof of residency. Both must be originals or certified copies—photocopies, faxes, and photos on your phone will not be accepted.
For proof of identity, bring one of these: a valid U.S. passport, a valid passport card, a valid military ID, a birth certificate (original or certified copy), a consular report of birth abroad, or a certificate of naturalization. If you are under 18, a school ID or report card with your name and date of birth also works.
For proof of residency, bring one document dated within 90 days of your visit showing your current Florida address. Acceptable documents include a utility bill, a lease or mortgage statement, a property tax bill, a homeowner's insurance policy, a bank or credit card statement, a government check or benefit statement, or a vehicle registration. A mail piece from a government agency also counts. Your name and address must both be visible on the document.
If you do not have a Social Security number, bring your Social Security card or a letter from the Social Security Administration stating you are not may be able to access for a number. If you have changed your name since your lost license was issued, bring a certified copy of the document that shows the legal name change—a marriage certificate, divorce decree, or court order.
Step-by-Step Process at the DHSMV Office
When you arrive at the DHSMV office, take a number from the ticket dispenser or check in at the counter. Wait for your number to be called. Tell the clerk you need to replace a lost license.
The clerk will ask you to verify your current address and any other information on file. They will confirm your Social Security number and run a check to make sure your license is not suspended or revoked. You will then have your photo taken for the new license. The photo must meet federal standards: no sunglasses, no hats (unless for religious reasons), and a neutral background. If you wear glasses, you may wear them in the photo.
After your photo, you will pay the $20 replacement fee. The clerk will give you a temporary paper license printed on the spot. This temporary license is valid for 30 days and works anywhere a regular license does—you can drive, show it as ID, and use it for any purpose. Your permanent plastic license will be mailed to the address you provided, usually within 7 to 10 business days.
Keep your temporary license in a safe place until the plastic card arrives. If the plastic card does not arrive within two weeks, contact the DHSMV office where you applied.
Finding a DHSMV Office Near You
Florida has DHSMV offices in every county. To find the office closest to you, visit the DHSMV website and use the office locator tool, or call 1-850-617-3800. Many offices are open Monday through Friday, 8 a.m. to 5 p.m., but hours vary by location. Some offices have extended hours on certain days.
Walk-in service is available at all offices, but wait times can be long during peak hours (typically mid-morning and early afternoon). If you want to reduce your wait, you can make an appointment online through the DHSMV website. Appointments are free and usually available within a few days. Even with an appointment, arrive 10 minutes early.
If you live far from an office or have mobility issues, ask the clerk about mobile DHSMV services. The state runs a mobile unit that visits certain locations on a rotating schedule. Check the DHSMV website for the mobile unit's current schedule and locations.
What Happens If You Cannot Find Your Documents
If you do not have an original or certified copy of your proof of identity, you can request one. Birth certificates can be ordered from the Florida Department of Health, Vital Statistics office. Military IDs can be replaced through your branch of service. Passports can be renewed or replaced through the U.S. State Department.
If you cannot produce proof of residency dated within 90 days, the DHSMV office may accept two documents that together show your name and address, even if one is older. For example, a utility bill from six months ago plus a recent bank statement showing your address may work. Ask the clerk before you leave home whether your documents will be accepted; policies can vary slightly by office.
If you are homeless or do not have a permanent address, you can use the address of a shelter, a social services agency, or another location where you receive mail. Bring a letter from that organization on letterhead confirming you receive mail there, plus one of the standard residency documents.
Fees and Timeline for Your New License
The replacement fee is $20, paid at the time you visit the office. This fee covers the plastic license card and the temporary paper license. No additional fees explore unless you request expedited mail delivery, which is not available for replacement licenses in Florida.
Your temporary paper license is valid when ready and lasts 30 days. Your plastic license is mailed to your address of record and typically arrives within 7 to 10 business days. If you are moving soon, update your address with the DHSMV before you explore for the replacement, so the license is mailed to your new address. You can update your address online, by phone, or in person at any DHSMV office.
If your plastic license does not arrive within two weeks, contact the DHSMV office where you applied. Provide your name, date of birth, and the date you received your temporary license. The office can check the status of your card and reissue it if it was lost in the mail.
If Your License Was Stolen
File a police report with your local police department or sheriff's office as soon as you know your license was stolen. You can file in person at the station or, in many jurisdictions, online through the police department's website. Provide the officer with your license number if you know it, your date of birth, and the date you discovered it was missing.
The police report creates an official record that protects you if someone uses your license number or personal information fraudulently. Keep a copy of the report for your records. You do not need to show the report to the DHSMV to get a replacement—the replacement process is the same whether your license was lost or stolen.
If you suspect your identity has been compromised, place a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) by contacting one of them; they will notify the others. You can also freeze your credit to prevent someone from opening accounts in your name. These steps are separate from replacing your license but are worth considering if theft occurred.
Frequently Asked Questions
Can I replace my license online or by mail?
No. Florida requires you to appear in person at a DHSMV office to replace a lost license. You cannot do it online, by mail, or through a third-party service. You must bring original or certified copies of your identity and residency documents.
How long does the plastic license take to arrive?
The plastic license is usually mailed within 7 to 10 business days of your visit to the DHSMV office. If it does not arrive within two weeks, contact the office where you applied. The temporary paper license you receive at the office is valid for 30 days and works for all purposes while you wait.
What if I do not have a Social Security number?
Bring your Social Security card or a letter from the Social Security Administration stating you are not may be able to access for a number. If you have neither, contact the DHSMV office before your visit to ask what documents you can bring instead.
Do I need a police report to get a replacement license?
No. A police report is not required to replace a lost or stolen license. However, filing a report with local law enforcement creates an official record and protects you if someone misuses your license number. It is a separate step from the replacement process.
What if my address has changed since my license was issued?
Tell the clerk at the DHSMV office your new address. They will update your record and mail the replacement license to your new address. You can also update your address online through the DHSMV website before you visit the office.