Washington lets you replace a lost license online through the Department of Licensing website, but only if your license hasn't expired and you meet a few specific conditions.

You can use the online replacement service if your Washington driver's license or ID card is lost or stolen, your license is still valid (not expired), and you have not had more than one replacement in the past five years. The process takes about 10 minutes and costs $20. Your new card will arrive by mail in 7 to 10 business days.

If your license has already expired, or if you've had a replacement in the past five years, you'll need to visit a Department of Licensing office in person instead. The same applies if you need to update your address, name, or other information at the same time.

Key Takeaways

  • The online replacement service works only for lost or stolen cards that are still valid; expired licenses require an in-person visit.
  • You need your Social Security number, date of birth, and the card number (if you remember it) to start the online process.
  • The replacement fee is $20, paid by debit or credit card during the online transaction.
  • Your new license arrives by standard mail in 7 to 10 business days; there is no rush or overnight shipping option through the online service.
  • If you've already had one replacement in the past five years, you cannot use the online service and must go to a Department of Licensing office.

Step-by-Step Process for Online Replacement

Start at the Washington Department of Licensing website (dol.wa.gov). Look for the "Replace a Lost or Stolen License or ID Card" option under the Driver's License and ID Card section. You will be directed to a find form.

Enter your driver's license number if you have it, or your date of birth and Social Security number. The system will pull up your record and confirm your current address on file. Review this information carefully—if your address has changed, you cannot complete the replacement online and must visit an office to update it at the same time.

Confirm that your license is not expired and that you have not had a replacement issued in the past five years. If either of these is true, the system will stop and direct you to schedule an in-person appointment instead.

Pay the $20 fee using a debit or credit card. You will receive a confirmation number by email. Keep this number; you may need it to track your order or contact the Department of Licensing if your card does not arrive.

What You Need Before You Start

Have your Social Security number ready. This is the primary way the Department of Licensing verifies your identity online. If you do not have your Social Security number memorized, look it up before you begin the form.

Your date of birth is also required. The system uses this along with your Social Security number to confirm you are the cardholder.

If you remember your driver's license number, have that available too. It will speed up the process, though the system can look up your record using your Social Security number and date of birth alone.

You do not need to upload documents or photos for an online replacement. The Department of Licensing uses the photo and information already on file from your current or most recent license.

When You Cannot Use the Online Service

If your license has expired, you cannot replace it online. You must visit a Department of Licensing office and renew your license at the same time. Bring your Social Security card, proof of residency (such as a utility bill or lease), and proof of identity (such as a passport).

If you have had one replacement issued in the past five years—whether online or in person—you are not allowed to use the online service again. You must go to an office and speak with a representative. This rule exists to prevent fraud and identity theft.

If your address has changed since your license was issued, you cannot update it online during a replacement. You must visit an office in person to change your address and replace your card at the same time.

If you need to change your name, update your sex or gender marker, or make any other change beyond replacing a lost card, the online service will not work. Schedule an appointment at your nearest Department of Licensing office instead.

Tracking Your New License and What to Expect

After you complete the online form and pay, you will receive a confirmation email with a confirmation number. This email is your receipt. Standard mail delivery takes 7 to 10 business days from the date you submit the form.

The Department of Licensing does not offer tracking for replacement cards sent by mail. If your card does not arrive within 10 business days, contact the Department of Licensing using your confirmation number. Have it ready when you call.

Your new card will have the same license number as your lost card. It will show your current address on file. If your address has changed since your last license was issued and you did not update it before ordering the replacement, you will need to visit an office to correct it.

What to Do If Your Card Arrives Damaged or Wrong

If your replacement card arrives damaged, torn, or unreadable, contact the Department of Licensing with your confirmation number. You may be able to request a replacement at no additional cost if the damage occurred during mailing.

If the card shows incorrect information—wrong address, wrong name, or any other error—do not use it. Visit a Department of Licensing office with your confirmation email and the damaged card. Bring proof of the correct information (such as a recent utility bill for address changes).

Department of Licensing Contact Information

The Department of Licensing website is dol.wa.gov. You can also call 360-902-3900 during business hours (Monday through Friday, 8 a.m. to 5 p.m. Pacific time) with questions about your replacement order.

If you need to visit an office in person, use the office locator on the Department of Licensing website to find the location nearest you. Many offices accept walk-ins, but some require appointments. Check the specific office's hours and policies before you go.

Frequently Asked Questions

Can I use the online service if I don't remember my license number?

Yes. The system can look up your record using your Social Security number and date of birth. Your license number speeds up the process, but it is not required to start the form.

What if I lost my license while traveling outside Washington?

You can still use the online service as long as you have internet access and your license is not expired. Your replacement will be mailed to the address on file with the Department of Licensing, which should be your Washington residence.

Do I need to report my license lost to police before ordering a replacement online?

No. The Department of Licensing does not require a police report for a lost license replacement. However, if you believe your license was stolen and you are concerned about identity theft, you may want to file a report for your own records.

Can I get a temporary license while I wait for my replacement to arrive?

No. The online replacement service does not issue temporary licenses. If you need to drive before your replacement arrives, you must visit a Department of Licensing office in person to request a temporary permit.

Is there a faster way to get my replacement if I need it urgently?

The online service uses standard mail only. If you need your license sooner, visit a Department of Licensing office in person. Some offices can issue a replacement card the same day, though this depends on how busy the office is that day.