What you need to do to get your security guard license back
To reinstate a suspended security guard license in New York, you must first understand why it was suspended, then contact the New York Department of State Division of Licensing Services to learn the specific steps for your situation. Most reinstations require you to pay a reinstatement fee, submit a new process form, and sometimes complete additional training or pass a new exam. The process takes between two to eight weeks depending on the reason for suspension and how quickly you gather required documents.
New York suspends security guard licenses for reasons like failing the background check, not renewing on time, failing the exam, or violating the Private Investigator Act. Each reason has a different path back to an active license, so your first step is calling the Division of Licensing Services at 518-474-4429 to confirm what caused your suspension and what you must do to fix it.
Key Takeaways
- Contact the New York Department of State Division of Licensing Services by phone or mail to learn the exact reason your license was suspended and what reinstatement requires.
- You will need to pay a reinstatement fee (amount varies by license type and reason for suspension) and submit a completed process form.
- If your suspension was for failing the exam, you must retake and pass the New York security guard exam before reinstatement is possible.
- If your suspension was for not renewing on time, you may be able to reinstate by paying the fee and submitting proof of current training, depending on how long the license has been expired.
- Some suspensions require you to show proof that the underlying problem has been resolved — for example, proof that a criminal charge was dismissed or that you completed a required training course.
Suspensions due to exam failure or not passing the background check
If your license was suspended because you failed the security guard exam, you must retake it and pass before reinstatement. New York's exam covers state and federal law, liability, emergency procedures, and report writing. You can register for the exam through the Department of State website or by contacting a testing vendor approved by the state. The exam fee is separate from the reinstatement fee.
If your suspension was due to a background check issue — such as a criminal conviction, disqualifying arrest, or false information on your original process — reinstatement is more complex. You will need to provide documentation showing that the disqualifying factor no longer applies. For example, if you were suspended because of a pending criminal charge, you may need to provide proof that the charge was dismissed or that you were acquitted. Contact the Division of Licensing Services to learn exactly what documentation they need before you can move forward.
Suspensions due to expired or lapsed licenses
If your license expired and you did not renew it on time, reinstatement depends on how long ago it lapsed. New York allows reinstatement of expired licenses within a certain window, but the rules differ based on how many years have passed. If your license expired within the last few years, you may be able to reinstate by paying the reinstatement fee and submitting proof that you have completed the required training hours.
If your license has been expired for more than a few years, you may need to retake the exam and complete a full new process, as if you were explore for the first time. The Division of Licensing Services can tell you which path applies to your situation. Call them with your license number and the expiration date to find out whether you can reinstate or must reapply.
Gathering documents and paying the reinstatement fee
Before you submit a reinstatement process, gather the documents the Division of Licensing Services tells you that you need. These typically include a completed process form (available on the Department of State website), proof of identity, proof of any required training completion, and proof that you have resolved whatever caused the suspension. You will also need to pay the reinstatement fee, which varies depending on your license type and the reason for suspension.
Submit your process and fee by mail to the New York Department of State Division of Licensing Services, or ask whether you can submit online. Include a cover letter that briefly explains what caused the suspension and what steps you have taken to resolve it. Keep copies of everything you send. Processing typically takes two to four weeks, but can take longer if the Division needs to verify information or if your file requires review by a supervisor.
What happens after you submit your reinstatement process
After you submit your reinstatement process, the Division of Licensing Services will review your file to confirm that you have met all requirements. If your process is complete and all documents are in order, you will receive a new license by mail. If the Division finds that something is missing or unclear, they will contact you by mail or phone and give you a important date to provide additional information.
Do not assume your license is active until you receive it in the mail or receive written confirmation from the Division. Working as a security guard without an active license is illegal in New York and can result in criminal charges. If you are waiting for reinstatement and need to work, contact your employer to explain the situation and ask whether you can work in a different role temporarily.
Reinstatement after suspension for violations or disciplinary action
If your license was suspended because you violated the Private Investigator Act or committed a disciplinary violation — such as using excessive force, failing to report an incident, or working outside the scope of your license — reinstatement is more difficult. The Division may require you to show proof that you have completed additional training, taken a refresher course, or met other conditions before they will consider reinstatement.
Some violations result in permanent revocation rather than suspension, meaning reinstatement is not possible. Contact the Division of Licensing Services to learn whether your suspension can be lifted and what conditions must be met. If reinstatement is possible, ask for a written list of all requirements so you know exactly what you need to do and can track your progress.
Frequently Asked Questions
How much does it cost to reinstate a security guard license in New York?
The reinstatement fee varies depending on your license type and the reason for suspension. Contact the New York Department of State Division of Licensing Services at 518-474-4429 to learn the exact fee for your situation. You will also need to pay any exam fees if you must retake the security guard exam.
Can I work as a security guard while my reinstatement process is being reviewed?
No. You cannot legally work as a security guard in New York without an active license. If you need to work while waiting for reinstatement, ask your employer whether you can work in a different role that does not require a security guard license.
What if I do not know why my license was suspended?
Call the New York Department of State Division of Licensing Services at 518-474-4429 with your license number. They can tell you the reason for suspension and what you need to do to reinstate. You can also visit their office in person or send a written request by mail.
How long does reinstatement usually take?
Reinstatement typically takes two to four weeks if your process is complete and all documents are in order. If the Division needs additional information or verification, it may take longer. Ask the Division for an estimated timeline when you submit your process.
Do I need to retake the security guard exam to reinstate my license?
Only if your license was suspended because you failed the exam. If your suspension was for another reason — such as an expired license or a background check issue — you may not need to retake the exam. The Division of Licensing Services will tell you whether an exam is required for your reinstatement.